Finding Qualified Customers
Finding customers is the heart and soul of any business, but in this case not just any customer will do you need qualified customers.
What I means by that is, you need to find people who are ready to buy your service, this is especially important when you are first getting started.
Leads From Serp's
I personally start with keyword research, I will look up some local keywords like, "Miami fl plumbing" this gets 128 searches and only has 129 competition.Now I watched Jays WAbinar, "Hello Local.. Local Marketing as a Business" which by the way, is a must see for anyone wanting to learn more about Local, and he says to start on page 10, but I prefer page 2, and work my way back from there.
The reason I do this is because I know that many people on page 2 or 3 get stuck there and just don't know how to make it to page one, I have found that these people are so close they can taste it, and are often willing to do whatever it takes to come the rest of the way.
The way I see it anything between page 2 and page 20 is fair game, that's a total of 19 pages, or 190 possible clients for every keyword you find, but you have to be thorough doing it this way, when you find a possible customer, you need to see where they rank for each of the keywords you have found. Doing this will get you that much closer to just the right customers.
If a customer is on page 2 for one of the keywords, but on page 1 for several others, move to the next one, you are looking for business that rank on page 2 -20 for several of your keywords.
This method requires a bit more work but in the end I feel it gets you that much closer to finding customers who need your service, to me it's about the quality of the leads not the quantity.
Leads From The Local Paper
Your local paper is full of possible leads, the best part about this is when you see a local business advertising in the paper, you know they have an advertising budget, and they are willing to spend money to get customers.
You still need to do your research however, check the add for a web address, if it has one, go check it against the keywords that you have already found, to determine if this is someone you may want to approach.
If they don't have a website, then you will want to add that person to your list of possibles.
Everyone these days, knows you need to have a website, be it a plumbing company, or local sign maker, or whatever the case may be, so these people will automatically want to know what a service like yours would cost, and that's your foot in the door right there.
The Phone Book
This is pretty much the same exact thing as what I said about the local paper, phone book adds are not cheap, nor are they effective. I know because I have advertised in there before, I spent a fortune on that add and it only netted me 1 or 2 jobs, over a 3 year period.
I mean when was the last time you needed a local service and picked up the phone book, wasted your time flipping through it, making 10 different phone calls, etc etc etc.
If your like me the last time you did all that was before you owned your first computer, my point is, the phone book is so easy to compete with, it's not like you have to convince people that everyone looks everything up online, every man, woman, and child on the planet already knows that.
So, start going through the adds, and looking up websites, and so on, it's the same process I mentioned before.
Local Poster Boards
This is not the most obvious of places to look, but these can be a gold mine, if you know how to sift through them. Many people advertising on local billboards, don't have websites as yet, or there websites are very basic, and non professional.
You can find these poster boards, in your local, chamber of commerce, the local post office, and many grocery stores still have them, and laundry mats almost always have one.
The problem with this method is, these are people that are using free advertising, and many of them will not have any money to pay you with.
However if you are just trying to get started, this can be an absolute treasure trove for you. you can approach these people, and basically just tell them, "look, I'm just starting a local marketing business, and I need references, if your willing to pay $5 per month for hosting, and $10 per year for a domain, I will do all the work for free, but you have to provide me an honest review of my work on my website."
- It gives you a starting place to build your reputation, with no pressure, but if you do go this route you should take this job just as seriously as if they were a high payiing customer.
- If you build that person a website, and get it ranked, they are going to love you, and they are going to tell everyone they know how great you are, and the testimonial they leave on your site will be worth the effort.
Yard Signs
If you look around your town you will see little road signs advertising everything from, healthcare to electrical contractors, painters and many other small local businesses. These too are a great way to find customers.
When you find these little signs, snap a pic on your phone, or write down the info, and go do the research as mentioned above.
Pretty much anywhere you see people advertising is a possible client, remember this, these people are all advertising, which means they are actively looking for new customers, and to them you are likely to be a god send.
The hard part is approaching these possible customers in a way that they perceive you as such, which I will cover on the next page.
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veronica.l
Premium
Nice training. Quick question, what is your conversion with the email that you send out?
DABK
Premium
If you have the funds to sponsor a meeting/seminar, etc., do it.
I found out about this in 2005, when I had a real estate appraisal business.
Some guy called me to ask me to sponsor a day-long seminar that would be attended by 100 mortgage brokers and loan officers. Back then, they could hire appraisers.
I did. Cost me $1,200 and, though they promised 100 attendees, there were only 77, I was clueless about marketing, so I had my business card and a list of appraisers working with my company and how long they'd been appraisers, I got close to $40,000 out of that over the following 2 years.
As regards to chamber of commerce meetings, you don't have to join to attend... At least in my neck of the woods. They let you come to a couple of their events to get a feel for them, see if it's something you want to do.
So, join as many as you can afford but also try out others, or, if you can't afford, attend a few meetings anyway.
Don't go with regular business cards. Give out something useful. You know, online, you ask them to download your free report. What's to stop you to give them the same courtesy offline?
Give a couple of points from your free report on the back of your card and invite them to visit your website or email you to get the rest.
Follow up. They're there to make connections, to increase their area of influence, so after a meeting, sort through the cards you get, call the ones that interest you to meet with them for 30 minutes to find out what they do, how they do it and to see if you can refer any business to them.
One of the best questions you can ask them, How do I know if someone I know is a good fit for you?
As regards emails, my best subject line was
Looking for jeweler in (name of suburb or neighborhood)
I got 72% open rate and 25% contacted me.
It doesn't work with a lot of things, works with SEO. Because though you can increase a lot of people's internet presence, you can't rank more than 1 at #1 per keyword.
Be prepared to meet a lot of people who're going to tell you, I tried internet marketing and it doesn't work. Or, I tried SEO and it doesn't work.
Speaking of SEO, it's Chinese to most people (if you're in China, it's Romanian to most people) you're going to meet.
When Ty says don't sell, listen to him. If you go in there with the notion that you're there to find out what the business does and how it's working for them so as to see if you have any tools you can use to get them the results they're after, you're ahead.
1st job I ever got, I talked about how they could increase their internet presence for free. I talked to them about blogger.com. Had the owner sign up right then and there. Told her how easy it would be for her to post things about her company... (Disclosure, this was my insurance agent and she used to be friends with my wife... But the 2nd job I've done, I did the same, except I met the guy at a chamber of commerce event... and then another, and then another... After the 6th one he asked to meet with me.)
The next time I met her, I asked her if she'd blogged. She had not, did not have the time. I told her about facebook... every 4th or 5th post could be about her business. Gave her an example about her husband's business... independent insurance agent who'd just signed up with Traveler's insurance.
He'd just say, Hey, I just signed up with Traveler's Insurance. I'm excited because they have a great program for x type of people.
Next I know, her husband wants to give me $2,777 to get him some clients off the internet.
I took the money and... regretted it... He's still a paying client, but he's cheap as hell, so every meeting he complains about prices and asks for mutually exclusive things: like tons of leads that don't require him or anyone in his office to talk to them... He just hasn't got the time to convert them.
Since then, I've put in place screening criteria.
Sorry for the long reply. I think I could have said it, don't go to meeting looking to take, go to meetings and give something.
I found out about this in 2005, when I had a real estate appraisal business.
Some guy called me to ask me to sponsor a day-long seminar that would be attended by 100 mortgage brokers and loan officers. Back then, they could hire appraisers.
I did. Cost me $1,200 and, though they promised 100 attendees, there were only 77, I was clueless about marketing, so I had my business card and a list of appraisers working with my company and how long they'd been appraisers, I got close to $40,000 out of that over the following 2 years.
As regards to chamber of commerce meetings, you don't have to join to attend... At least in my neck of the woods. They let you come to a couple of their events to get a feel for them, see if it's something you want to do.
So, join as many as you can afford but also try out others, or, if you can't afford, attend a few meetings anyway.
Don't go with regular business cards. Give out something useful. You know, online, you ask them to download your free report. What's to stop you to give them the same courtesy offline?
Give a couple of points from your free report on the back of your card and invite them to visit your website or email you to get the rest.
Follow up. They're there to make connections, to increase their area of influence, so after a meeting, sort through the cards you get, call the ones that interest you to meet with them for 30 minutes to find out what they do, how they do it and to see if you can refer any business to them.
One of the best questions you can ask them, How do I know if someone I know is a good fit for you?
As regards emails, my best subject line was
Looking for jeweler in (name of suburb or neighborhood)
I got 72% open rate and 25% contacted me.
It doesn't work with a lot of things, works with SEO. Because though you can increase a lot of people's internet presence, you can't rank more than 1 at #1 per keyword.
Be prepared to meet a lot of people who're going to tell you, I tried internet marketing and it doesn't work. Or, I tried SEO and it doesn't work.
Speaking of SEO, it's Chinese to most people (if you're in China, it's Romanian to most people) you're going to meet.
When Ty says don't sell, listen to him. If you go in there with the notion that you're there to find out what the business does and how it's working for them so as to see if you have any tools you can use to get them the results they're after, you're ahead.
1st job I ever got, I talked about how they could increase their internet presence for free. I talked to them about blogger.com. Had the owner sign up right then and there. Told her how easy it would be for her to post things about her company... (Disclosure, this was my insurance agent and she used to be friends with my wife... But the 2nd job I've done, I did the same, except I met the guy at a chamber of commerce event... and then another, and then another... After the 6th one he asked to meet with me.)
The next time I met her, I asked her if she'd blogged. She had not, did not have the time. I told her about facebook... every 4th or 5th post could be about her business. Gave her an example about her husband's business... independent insurance agent who'd just signed up with Traveler's insurance.
He'd just say, Hey, I just signed up with Traveler's Insurance. I'm excited because they have a great program for x type of people.
Next I know, her husband wants to give me $2,777 to get him some clients off the internet.
I took the money and... regretted it... He's still a paying client, but he's cheap as hell, so every meeting he complains about prices and asks for mutually exclusive things: like tons of leads that don't require him or anyone in his office to talk to them... He just hasn't got the time to convert them.
Since then, I've put in place screening criteria.
Sorry for the long reply. I think I could have said it, don't go to meeting looking to take, go to meetings and give something.