5) Their Platform
How are they doing with their own business? A social media agency that will deliver on your business should be well-positioned in their own business. As such, an agency with inactive or poorly managed social media account is a no-go area.
A marketing agency that cannot manage or market itself will not do well with your business. Their own business is the first part of their portfolio.
Don’t get me wrong, I am not saying they should be the most popular online, but you should see their social media channels. It should show consistency in the development of resources. They should reflect what they promise to deliver at your desk.
Conclusively, there a lot of social media marketing agencies, some will deliver on their promises while others will not. You have the responsibility to make adequate research when seeking for one. A lot of them will deliver on their promises but you need to ascertain that they are the best fit for your business.
Ensure they can deliver when it comes to your brand values. Create time to work with them and provide the support they will need. So doing, you will be on the same page and work in line with your business goals and achieve higher heights in a short while.