2. Live Chat is in English:

Live Chat is a place to hang around and talk to fiends inside the community. It also is a place where a quick question might be asked. But due to diverse reasons, other languages some times come up on Live Chat. Live Chat should be in English, and there are quite a few reasons. I just may mention one of them: If a new member joins Wealthy Affiliate and goes to Live Chat and finds a group of people talking Spanish, another group talking French and a third group talking Mandarin, he might feel he’s not quite welcome at Wealthy Affiliate. If we all have a common language, let us use it in the common areas. :)

To keep Wealthy Affiliate as awesome as it's today, a good recommendation would be to only write English in the Live Chat. I have commonly seen occasions when people join the community (usually as free members) and they come to Live Chat and ask for direction in Spanish. We could be very polite and tell that new member that Live Chat is in English and that if he o she wants help they can come to our profile and we would happily help them in Spanish (if it’s the case). Here is a useful idea that a very dear member gave me on how to answer when this occurs:

El idioma utilizado en el Chat en vivo es Inglés / Live chat is in English

Por favor, ven a mi perfil (enlace) / Please come to my profile (link)

Allí te puedo ayudar en Español / I can help you in Spanish



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DEversley Premium
Thanks, Henry. You have covered all the bases here. I agree with what you have listed for proper etiquette and conflict resolution.

Thanks for taking the time to properly layout a constitution of sorts to assist with maintaining respect and order.

Your suggestions are very fair and practical.


Al the best!
David
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Henry-II Premium
Hey, David! Thank you very much! I greatly appreciate the fact that you have stopped by and checked this post. Your approval of these suggestions is very important for me. It has been a real pleasure writing them down.

All the best for you as well!
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Dhind1 Premium Plus
Thanks Henry, WA is a good place and the rules help to make it that way.
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Henry-II Premium
Yes, you are right. A lot of work has been done building Wealthy Affiliate. Important desicions have been taken in the past and we today are enjoying the benefits! Thanks for stopping by. I appreciate your comment very much!
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Claudioj Premium
Dear Henry,
Excellent post many thanks for reminding me that the rules are to be fulfilled, it is always better to use when we disagree on something to do it in an "educated way". That you have an excellent end of the year. Take care :)
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Henry-II Premium
Hi, Claudio! Thank you very much! It's great to hear from you again! Yes, that is definetly the way. We can disagree with others but we must always be polite and respectful.

I have spent very wonderful days with family and friends. And am still looking forward for more pleasant days as the year comes to it's end. I also wish you a very good time in the company of your family. All the best!
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subcpo14 Premium
Henry, clear, concise, and friendly post. Thanks. Jay
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Henry-II Premium
Hey, Jay! Thank you very much! Those are great words. That's every affiliate marketers goal: to write clear, concise and friendly posts.
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subcpo14 Premium
It is a talent. Thanks again. Jay
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Henry-II Premium
It's a talent that I'm still seeking. Thanks for the encouragement! Encouragement stimulates us to work harder to archive those goals!

All the best to you and your family! Best wishes for this new year that's about to begin!
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subcpo14 Premium
Happy New Year to you and your family. 2018 is going to be BIG. Jay
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Henry-II Premium
Thank you!
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MKearns Premium
A good training here Henry. I do indeed know where my posts are and share them on occasion!
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Henry-II Premium
Hey, Mike! Thank you very much! I feel relief when I see an approving comment from you. I greatly appreciate each one of your comments.
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