How to recover your WA credits if you lost them without receiving site feedback
Don't focus on the cover image. Although this usually helps as the last resort.
This is what happened;
I requested website feedback ages ago via the Site Feedback platform and never got any reviews.
Here's how I recovered my credits:
There's an "actions" button located on the right side next to your request, tap the drop down icon and cancel your request. As shown below:
It might take a few seconds to retain your credits, but if it takes unreasonably longer, you can then escalate the matter to Site Support.
I hope this helps someone
May you all have a productive week :)
Cheers!
Recent Comments
22
Thank you for sharing Sipheni. I just assumed the credits weren't taken until a review was paid for.
You're welcome, Lisa :)
Not sure if that's how it's supposed to work, although it seems our system deducts credits as you submit the request.
Perhaps something to monitor :)
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Hi Sipheni,
Thanks for sharing. I discovered this feature a few months ago when I was not getting feedback.
So it's good to know when you don't want to lose out on credits. We want to make the most out of them when receiving site feedback and comments.
Thanks again for pointing that out- you're the best!
-Eric
Anytime Eric :)