Posts
6
Questions
1
It has stopped working on my site.
On the 11th of July I recieved an email from google with the message [Core Web Vitals INP issue detected on your website].
Afte
Carson has you covered here, however if you'd like further assistance, kindly let us know. I hope you are able to resolve your issues soon.
Thanks for letting me know, I have just finished optimising my images, all is good.
Appreciate it
Rob
Hi Rob,
The Kraken.io service has had some hiccups this week and we have been in contact with their engineers to diagnose the issue. All systems are reporting as 100% functional within their system, however we have noticed some intermittent issues with connections to their optimization servers. We are actively working on this.
It's very common for companies not to update plugins very often. 8 months is not at all uncommon in the plugin world. Plugins are updated when required or when adding new features only. So, it's not necessarily out of date just because there have not been updates to the plugin in that time frame.
Carson
Hi Carson,
Thanks for the quick reply.
Do you think the plugin is still compatible with the latest version of Wordpress. As the optimise functions in media library will not work, so I can't optimise my images manually.
I hear you are working on it, so I will wait to see if it is solved soon.
Thanks
Rob
The plugin "compatibility" is not the issue, it's the actual service that is having some difficulty this week. We will make some suggestions to folks if the Kraken service continues to be an issue.
Apologies for the inconvenience - the service has been very good for WA member websites for many years.
See more comments
What is happening with kraken io?
It has stopped working on my site.
On the 11th of July I recieved an email from google with the message [Core Web Vitals INP issue detected on your website].
Afte
Carson has you covered here, however if you'd like further assistance, kindly let us know. I hope you are able to resolve your issues soon.
Thanks for letting me know, I have just finished optimising my images, all is good.
Appreciate it
Rob
Hi Rob,
The Kraken.io service has had some hiccups this week and we have been in contact with their engineers to diagnose the issue. All systems are reporting as 100% functional within their system, however we have noticed some intermittent issues with connections to their optimization servers. We are actively working on this.
It's very common for companies not to update plugins very often. 8 months is not at all uncommon in the plugin world. Plugins are updated when required or when adding new features only. So, it's not necessarily out of date just because there have not been updates to the plugin in that time frame.
Carson
Hi Carson,
Thanks for the quick reply.
Do you think the plugin is still compatible with the latest version of Wordpress. As the optimise functions in media library will not work, so I can't optimise my images manually.
I hear you are working on it, so I will wait to see if it is solved soon.
Thanks
Rob
The plugin "compatibility" is not the issue, it's the actual service that is having some difficulty this week. We will make some suggestions to folks if the Kraken service continues to be an issue.
Apologies for the inconvenience - the service has been very good for WA member websites for many years.
See more comments
Update :: The Kraken.io service is now working as expected after the underlying issue causing this hiccup was resolved. Let us know if you have any issues optimizing your images going forward.