Why Can't I see Jay's Video's?

2
472 followers

Hi

I need help. I'm using chrome and can't see

Jay's video's. Any advice?

Thanks

Damina

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I'm not sure if you're meaning Jay's live video or not, but if you missed it, he does make a replay of every one of them. It should be up and available within 24 hours. You can find all the replays over in the left side menu here under Live Video Classes.

If you have problems viewing Jay's live webinar next time, you might want to try closing any extra tabs or windows open in your browser and refreshing the page...that often helps.

Another thing that might help is to clear your browser cache out before it starts...it should help fix any loading issues.

I don't use Google Chrome myself, so I'm not sure how well it works for the live videos...I've always used Firefox and it works fine for me. So, if Chrome keeps giving you problems you might want to try a different browser.

Hope that helps...let me know if you have any questions.

Best wishes :) ~Sherry

hi
Thanks so much. a great help.
I'm going to try firefox. maybe that will help
and try the other things you said.
We need more people like you.
Good luck here! :)
Damina

If you are looking for tonight's live video, it hasn't started yet--just over a half hour from now.

Thanks but I want to know why
I can't see his video.
Damina

Not sure what might be your issue. What message are you getting when you try to access the videos?

hi
when i put it on it just goes round and round.
Thanks

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