For anyone having issues with woozone images? PHP?

byMderkson

194 followers

8 years ago

So I am writing this to save anyone else from wasting to much time. I had my site set up the way I wanted but the pictures wouldn't show. I assumed it was the php settings here is what I discovered with the help of support. this should save anyone a ton of time if they have the same issue. I copy and pasted the whole conversation hopefully it awnsers some questions. I am just a newb thanks for the support here at WA it literally makes a world of difference!

Support Plu

Mderkson6 days ag

back to my first post, how do i increase my php. my site has slown down immensely and I cant seem to get the images with my products using woozone

SiteSupport6 days ago

Hi Michael,

WA does not support setting up custom PHP requirements.

Mderkson6 days ago

how do i tell if i am hosted at WA or 1&1

SiteSupport6 days ago

Please check the below URL:

http://www.intodns.com/3dbuster.com

If the DNS records show WA nameservers for your domain then it means that your domain is hosted at WA or if the DNS records show 1&1 nameservers then it means it is hosted at 1&1.

Mderkson6 days ago

Sorry for monopolizing your time, Do you think that would be what my problem is? ie slow response time/ no images with my products even though I have the pictures?

Again Thanks for your time in advance

SiteSupport6 days ago

This seems to be related to the plugin.
Try reinstalling the plugin and see if the issue with the pictures gets resolved.

Mderkson6 days ago

Thanks, so other people have been able to run woozone on WA?

SiteSupport6 days ago

Michael,

Yes, they have been able to run the Woozone plugin.

Mderkson6 days ago

That is reassuring, I will keep "plugging" away until i figure it out.
(pun) intended lol

Thanks for your time

Mderkson6 days ago

So I tried reinstalling the plugin, no change so far. I have honestly run out of idea's and resources I even sent the developer a support ticket. I dont know what to do besides abandoning it

SiteSupport6 days ago

Michael,

Did you hear anything from the plugin developer ?

Mderkson6 days ago

No they haven't I am pretty sure it will be 7- 10 days before I will here anything especially with the holidays.

SiteSupport6 days ago

Michael,

Are you still not able to import the images through the plugin ?

Mderkson6 days ago

No I am still working on it to no avail

Mderkson6 days ago

I am pretty sure this is the problem

ttp://ecx.images-amazon.com/images/I/61a46MTiiRL.jpg" (ID 278) could not be downloaded and resized - duration: 2.699 seconds.
invalid
"http://ecx.images-amazon.com/images/I/31G1w9RpXnL.jpg" (ID 279) could not be downloaded and resized - duration: 1.963 seconds.
invalid


it says that for every image while its trying to upload

SiteSupport6 days ago

Hello Michael,

We have allowed outgoing API "ecx.images-amazon.com" on the server. Please try checking once or get back to us, if you need any help.

Mderkson6 days ago

WOOT WOOT YAY FINALLY THANKS SO MUCH

I spent countless hour's on this problem thanks so much!!!

I will B writing a post about my experience to help anyone else in the future

Thanks again!!!

SiteSupport6 days ago

You're welcome.