Posts
0
Questions
1
This is the message I am getting from wordpress when I try to edit my theme. I am a premium member. Help anybody?
Just checking in to see if Support got this fixed for you. They fixed mine pretty instantly, thank goodness!
I think what it means is that the current Wordpress theme you are using is a free theme and you can't make certain changes to the theme unless you go and upgrade to the Premium theme. I don't think it has anything to do with your WA Premium membership. (I might be wrong, though)
Which theme are you using?
Good luck,
Rose
Hi Rose
I thought that too but when I clicked on the update button it took me to the WA upgrade site. The theme I am using is called Panaramic - I think. But it does it with all the themes. I tried others just to see. But thanks for your response.
LaBarbara
I saw that you replied to my post about this same problem, so I won't tell you to message tech support -- ha ha -- but thought I'd post something here before somebody else does. ;-)
See more comments
Oops! editing themes is restricted to premium wa only?
This is the message I am getting from wordpress when I try to edit my theme. I am a premium member. Help anybody?
Please create a hosting support ticket so that I can look into this for you.
When you create a hosting ticket it gives us all the information about your website that we need to investigate.
To add a hosting support ticket just go to your website dashboard, then click on "Support Tickets" from the top tabs and proceed to add your ticket.
Here's the direct link: https://my.wealthyaffiliate.com/websites/support
Just checking in to see if Support got this fixed for you. They fixed mine pretty instantly, thank goodness!
I think what it means is that the current Wordpress theme you are using is a free theme and you can't make certain changes to the theme unless you go and upgrade to the Premium theme. I don't think it has anything to do with your WA Premium membership. (I might be wrong, though)
Which theme are you using?
Good luck,
Rose
Hi Rose
I thought that too but when I clicked on the update button it took me to the WA upgrade site. The theme I am using is called Panaramic - I think. But it does it with all the themes. I tried others just to see. But thanks for your response.
LaBarbara
I saw that you replied to my post about this same problem, so I won't tell you to message tech support -- ha ha -- but thought I'd post something here before somebody else does. ;-)
See more comments
Please create a hosting support ticket so that I can look into this for you.
When you create a hosting ticket it gives us all the information about your website that we need to investigate.
To add a hosting support ticket just go to your website dashboard, then click on "Support Tickets" from the top tabs and proceed to add your ticket.
Here's the direct link: https://my.wealthyaffiliate.com/websites/support
Hi Carson
Done (created a ticket) and thanks!!
LaBarbara