Got refund on a PURCHASE?!?
I have been going on this issue for the last two days and had been writing this company call Ace-net. What happen is that two (2) days ago I bought two (2) domain name for a new project with Namecheap which goes on fine. Immediately after buying the domain name I did search for a hosting site to host my website.
This is how I come to Ace-host.net and was highly recommended by some friends of mine. So without thinking much I sign for a monthly package for USD 19.90 a month. After that since I am four hours from where I stay, I turn my laptop off and start my drive back home.
The next afternoon when I check in my email account only to find out that Ace-host.net send me a mail telling me the payment I made from my debit card will be refunded. Obviously I don't even understand what is happening here so I send them a mail asking them what actually took place?
There goes another day and finally, this afternoon when I once again log into my email account just moments ago, I received a email from them stating it was rejected due to " fraud ". Now this word makes me more confuse then ever.
I was just wondering if things like this is normal. I don't understand what they meant. I mean, I got the credits in my debit card, I did buy the domain name and will like to use their service to host my website. What is so " FRAUD " about the whole thing?
I hope if anybody in Wealthy Affiliate know anything about this sort of things please do advice me on it. I will also like to thanks everybody before hand and hopefully I will be able to sort it out as soon as possible. Thanks you and hope to hear from you guys.
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Iceichi, can I ask why didn't you use WA? I see you are a Premium member and can have unlimited websites with hosting.
Well that is one thing to look at, but at that time I was recommended by a friend so if I still didn't get an answer from my bankers which I had visited this morning tomorrow, I am just going to host it in Wealth Affiliate.
Anyway thanks for reminding me on that and do have a great day.
The "Fraud" thing is not good. You might want to check with your debt card provider and make sure nobody has stolen your identify and is using your card to purchase things.
Also, I have read where some companies do not like to use debit cards for monthly contracts. Credit cards are fine, but not debit cards. Might be nothing but you may want to check it out.
Good Luck.
Noted. Now that you mentioned that, I guess I should really check out on the credit and debit card issue.
Anyway do have a great day and hope to see you around.
That's a serious matter buddy. Perhaps you can go to the bank to have a consult. That's one way to do it.
Hi TJamil,
Yeah, thanks for the advice and there is where I am heading first thing tomorrow morning since it is Sunday today from where I am from.
Anyway am glad to get to know you and do have a great day.
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Hi Joel
I agree with Sheryl (Sheden3), below; why on earth are you paying for outside hosting with another company when, as a 'premium' member here, you are entitled to FREE hosting for your websites? Live long and Prosper!
Thanks for the reminder, will look into that, anyway come to think about it I get to save +/- USD 240.00 a year.
Anyway, do have a great day out there and see you around.