Why I didn't received the comment my daughter made in my site?
I told my children to help me promote my site. She opened my site in her phone and left a comment. She even shared it on Facebook. That's what she said but I didn't see her comment. WA also didn't notify me that there's a new comment that needs approval.
I asked her again if she pressed the button 'Post' after writing the comment. She said yes, she did. So what happened?
Have you experienced the same issue? Please help enlighten me on what could have possibly happened.
Recent Comments
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Well, that's interesting, Eli -- did her comment show up on FB? ... sometimes, it's the traffic on servers -- they still go in batches, i think ... so depending upon the time of day and volume ...
....and this is the weekend -- things are generally a bit slower ... anyway, if it still persists past Monday, suggest send for a service request through Help Center>>Site Support for resolution ...
Hope it gets sorted out to satisfaction soon,
.... all the best, cheerio... 😊
I can't approve anything when I couldn't see her comment. WP dashboard didn't say that there's a new comment needing approval at all.
It will be there in your WordPress dashboard because you have to approve them. Not here in W.A.
In WordPress itself in the back office of your website. If not give it time and a refresh and if she left a comment it will be there.
You will have already checked the box for comments to allow them otherwise there wouldn't be a place for your daughter to send a comment.
Send me your URL if you like in PM and I will check if you like. As Janelle below explained too you will only get an email from Wordpress, not W.A. Make sure to check your spam in email from WordPress too and move it to inbox :)
If your daughter made a comment directly to your site, you won't get an email from WA. You only get emails from them if the comment is through the Site Comments platform.
You should get an email from WordPress, however. If you open up your website dashboard, you should see that there is a comment waiting for approval.
Janelle
When you say dashboard, are you talking about logging into your back office. Also, go into your website and see if the comment is there. If so you can answer it within the site. Jim
Dashboard in WP. Anyway, thanks for the comment. The comment might appear later or probably my daughter forgot to post or add her email add. We don't know the mishaps. Also, relaxed to know that this is a rare occurrence. I hope I won't experience this again later.
Hey FYI when you look at the word website on the dashboard there will be a number 1 or 2 depending on how many comments there are pending in red. Hope this helps and It finally shows up.
Blessings,
Scarlett
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Also check to see if your theme is showing your comments.
Check your post and page settings in you WP dashboard as well...
OK, thanks. I'll do that.