Is It Ethical to Use AI to Build an Online Business If It Does 90% of the Work?
In a world increasingly influenced by artificial intelligence, the question of ethics and effort is becoming more central. If AI does 90% or more of the work in building an online business — from content creation to customer service — is that still ethical? Or are we simply becoming lazy and dependent?
To answer this fairly, we need to look beyond surface assumptions and examine the deeper realities of what it means to build, create, and succeed in the age of intelligent tools.
1. Redefining Work in the Digital Age
Throughout history, every major innovation has prompted fears that humans were becoming obsolete or lazy. The printing press, the typewriter, the calculator, the computer — all replaced hours of manual labor. Yet none of these made us lazier. They freed us to focus on higher-level thinking.
AI is no different. Using it to write articles, generate websites, analyze markets, or handle emails is not about being lazy — it’s about being efficient. Delegating repetitive or time-consuming tasks to AI lets entrepreneurs spend more time on vision, strategy, human connection, and innovation.
It’s not the automation itself that defines a person’s ethics — it’s how it’s used.
2. Ethics Is About Intent, Not Just Effort
The core of ethics lies in intent, transparency, and the impact on others — not merely the amount of labor involved.
If someone uses AI dishonestly — passing off machine-written work as their own without editing, or deceiving customers with fake testimonials — then yes, that would raise ethical concerns.
But if someone uses AI to assist in writing, brainstorming, designing, or automating workflows while still guiding, supervising, and adding their unique value — that’s not unethical. That’s responsible use of a tool.
Consider:
- Are you adding value to your audience or customers?
- Are you being transparent about what you do and how you do it?
- Are you using AI to deceive, or to enhance and accelerate?
These are the more important ethical questions than how much “manual work” you put in.
3. AI as a Tool — Not a Replacement for Responsibility
AI doesn’t absolve us from responsibility. It doesn’t replace our judgment, values, or creativity — unless we allow it to.
Building an online business still requires:
- Choosing a niche that aligns with real needs
- Understanding your target audience
- Testing ideas and measuring results
- Making ethical business decisions
- Providing real service, accountability, and value
AI can help produce content or automate marketing, but you are the business. Your values, your brand, your leadership still matter.
Much like a calculator doesn’t make you a mathematician, AI doesn’t make you a business owner. It’s what you do with it that defines your character and results.
4. Are We Becoming Lazy?
This question deserves a fair response. The fear of becoming lazy with AI is understandable — it’s so powerful and fast, it can make it tempting to do the bare minimum.
But we should differentiate between laziness and strategic leverage.
Laziness is doing less than you're capable of, avoiding responsibility, and seeking shortcuts with no regard for quality.
Leverage is using tools to multiply your efforts, while still taking ownership and aiming for excellence.
AI enables leverage. It’s up to the individual to use that leverage ethically, intentionally, and with purpose. The more responsibility you feel for what you put into the world — even if AI helped create it — the less likely you are to become complacent.
5. The Future Is Collaborative
We are entering an age of human-AI collaboration, not replacement. In that model, the most ethical and successful entrepreneurs will be those who:
- Use AI to eliminate busywork
- Stay accountable for results
- Keep learning and improving
- Maintain authenticity and honesty
If AI helps you write faster or build smarter, great. If you still engage with your customers, make thoughtful decisions, and ensure your business serves others — then your use of AI is not only ethical, it’s smart and forward-thinking.
Final Thought: It’s Not About AI — It’s About You
In the end, AI is neither ethical nor unethical. It is a tool. What matters is how you use it.
If you let it make you lazy and disengaged, then yes — that's a loss of human potential. But if you use it to enhance your productivity, creativity, and ability to serve others, then AI becomes a force multiplier, not a moral compromise.
So no — using AI for 90% of the workload isn’t inherently unethical.
It’s what you do with the other 10% — the human spark of intention, empathy, and leadership — that defines the ethics and integrity of your business.
Your replies and comments are welcomed.
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Recent Comments
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This is something I stress about. In the end, I'm going with as long as I make sure the finished article is useful and true and that I have read it over a few times and made it mine, I'm good. I am doing good, I am not lazy, and I am still infusing myself into my sites. Thank you for writing about this. :)
The big question I have struggled with a bit since working using AI. I have learned to just let it go and move forward. As long as I take the time to read my content and research as much as possible, I think I'll be ok.
Yep, either adapt and learn how to use the tools that are available at the present or get left behind.
Kodak didn't adapt to digital format for cameras, where is it now?
Cheers! 🍺
Les
Kodak is an excellent example Les. Too many companies get lazy or over confident when being #1 for a long time.
Mel
Excellent Points Danny! People tend to get all worked up about AI. We need to adapt and move forward.
Mel
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I enjoyed your post. In todays world we need to get in the habit of asking if new technology is ethical to use more often because we have gotten away from that. Now I will say as long as you have at least 10 to 15% of input into it should be fine. If we do not embrace the changes in technology we will be left behind. I am finding that out first hand. I did not believe in AI when it came out. So I am way behind. But as fast as the technology is changing if you don't change with it you will be left behind. Good post Thanks.