Origin Unreachable
Published on August 7, 2024
Published on Wealthy Affiliate — a platform for building real online businesses with modern training and AI.
Hello everyone,
I have been unable to work on my site for almost a week now. Something happened almost 4 weeks ago when I was getting a bad gateway message, then Site Support seemed to fix it. But then a week ago, I was unable to log in. Site support thought it was something to do with Ezoic and asked me to change DNS settings which I did, but still no joy.
Then they asked me to wait as they were looking into it, today (6 days later) they got back to me and said they have whitelisted Ezoics IP addresses. I was still unable to log in using Site Manager - getting the Origin Unreachable message above. But before ranting at Site Support I tried logging in through Hubs. I was able to log into the back office, but I am unable to do anything else.
The login through hubs only appears to work sometimes.
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If I do get logged in and try to update any plugins or make a new post, I eventually get the Origin Unreachable message again.
It has been a week. I do not know what else to do. Has anybody seen anything like this with their sites that are running Ezoic?
Note this is only for one of my websites, the other sites work fine. Note:? I do not have Ezoic on them.
I guess the obvious answer is to remove Ezoic and see if that fixes the problem.
Ezoic are no help as I am at the lowest tier and they offer very limited support there.
Thoughts?
I cannot even remove Ezoic, until I can log in.
It has been a week now
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