Banks only want customers with big deposit
It is usual that a bank always entertain customers who have a lot of money, if you want to deposit only a few hundred dollars or borrow a few thousands, the bank officer will show some faces and look very unhappy and annoyed.
Some banks even openly stated they prefer corporate customers, they seem to have the impression that individual customer does not deserve to be served as the money involved is small and does not worth the time spent.
The ironic is if bank really bother about big money and corporate customers, then why bother to charge a miserable bank charge of few dollars for every transaction, some even as small as fifty cents?
Then there is an annual fee charge for the credit card offered by the bank and the credit line offer by the bank.
Anyone notice every time when the bank charges annual fee and you call the bank, the bank will tell you to press 1 to ask for waiver of annual fee, so if they eventually waive the annual fee, why charge the customer in the first place? after all 99% of the time, customers will call to ask for waiver and it will be duly given!!!
Is it because the bank has nothing better to do? or they want you to listen to their answering machine?
Now back to the bank prefer corporate customer instead of personal private customer, they think that the corporate customer is big business but they do not realize during the down turn, it is the private customers who are keeping the bank afloat and pay the CEO fat salary.
Then the bank always encourage the customers to use online internet banking, when you ask the bank why do they have so few counters to serve customers, the reply they give is they want to make the customers to go online and do the transaction over internet.
The question is - there are few counters in a bank branch, and most of them are serving corporate customers, that is strange, don't the bank know the one who has the resource and capability to do online transactions are the corporate clients?
For the private and personal customer, especially the elderly, they are not IT savvy and hence not able to use internet banking and also some of them do not have the mean to do so, be it on their mobile phone or laptop if they can afford one, whereas for corporate clients, they have the financial resource to buy the laptop and hire young IT savvy staffs, and I just wonder why the bank do not insist the corporate clients to use online transactions.
On the other hand, there are so many online financial scams, so do you think a private person will be using online transactions when all they have been that small amounts of money in the bank? not to mention corporate has more means to ensure their computers are well protected from financial scam with advance anti virus software and so on.
Hmm, I think it is about time this is put right
Recent Comments
3
They are banking on the percentage of people who WON'T call to ask for the annual fee waiver!
Jeff
Banks want big depositors but they cannot guarantee an exact amount for insurance. For example, in the Philippines, a person deposits 1 million pesos, if something bad happens and the bank closes, the insurance is only able to pay 500,000.
They are happy to have millionaires as their depositors but they have an unfair policy.
A very observant post, Chee, it is all about greed I think? Alan.