News Flash! - Is this what we call Site Support at WA?

Last Update: Mar 31, 2018

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29
1.4K followers

What kind of service is this?

I'll tell you what kind of service it is, some of the best there is. EVER! This is not going to be a long post. I only want to report to all my fellow WA'ers that during the time that I have been at WA I have obviously had a few technical issues that I have needed help with. Knowing that SiteSupport is very busy I would first try and figure out a solution myself. Failing this I would recruit some of the expert advice at my disposal within the community.

I'm not going to name the individuals because they are too numerous and I would hate to forget to mention anyone. But, you know who you are and I want to give you a BIG THANK YOU!!

Where is the real SiteSupport?

They are the people who work behind the scenes. Few of us know who they are but they're there working tirelessly to ensure that we experience as smooth an operation as possible. All the cogs slotting in perfectly as they unite to keep Wealthy Affiliate ticking over.


Oh, yes..... ! I'm posting this to tell you all that when I have sent out an SOS to Support I have literally had a response from them within minutes. They have always been able to sort out the problem.

A word of advice to you if you do need their assistance - furnish them with as much information as possible. Tell them clearly what the problem is that you are experiencing so that they know what they are dealing with. They really are here to help us!

I think it is perfectly in order for me to suggest that we all give them a round of applause!


All the best,

Brian

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Recent Comments

30

Site Support have never disappointed me. In fact they have only ever impressed me. :)

~Mark :)

Super-duper impressive!!

All the best, Mark.

Responsiveness at it's best

I don't think it gets better.

All the best,

Brian

I agree as well. WA's support is on a level by itself. No competition.

Like everything at WA, SiteSupport is a step above the rest.

All the best,

Brian

CLAPPING HANDS! I totally agree, site support is awesome and so responsive. Whenever I send a request is IS just minutes until I have a response and they keep working with you until you are satisfied. THANK YOU SITE SUPPORT!

Hi Shirley, I like that response!

All the best,

Brian

My experience has been the same Brian! Thanks for the site support shout out!

They are awesome!

Hi Steven, I think they deserve a regular shout out as well!

All the best,

Brian

They are really good and responsive.

I think we would have a lot of trouble without them.

All the best,

Brian

Agree, I had a couple of cases... and they stayed with me till it was solved

Applause, site support!

Standing ovation for them. :)

Support has been great. The only thing I would add is send a screen shot of the problem if you can so they can see the problem.
Steve

Hi Steven, absolutely correct. A screenshot gives a clear visual for them to work with.

All the best,

Brian

Not seen any bad reviews at all!

Thanks

Brian

Not one that I know of either!

Brian

Indeed they are awesome!

They truly are!

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