News Flash! - Is this what we call Site Support at WA?
What kind of service is this?
I'll tell you what kind of service it is, some of the best there is. EVER! This is not going to be a long post. I only want to report to all my fellow WA'ers that during the time that I have been at WA I have obviously had a few technical issues that I have needed help with. Knowing that SiteSupport is very busy I would first try and figure out a solution myself. Failing this I would recruit some of the expert advice at my disposal within the community.
I'm not going to name the individuals because they are too numerous and I would hate to forget to mention anyone. But, you know who you are and I want to give you a BIG THANK YOU!!
Where is the real SiteSupport?
They are the people who work behind the scenes. Few of us know who they are but they're there working tirelessly to ensure that we experience as smooth an operation as possible. All the cogs slotting in perfectly as they unite to keep Wealthy Affiliate ticking over.
Oh, yes..... ! I'm posting this to tell you all that when I have sent out an SOS to Support I have literally had a response from them within minutes. They have always been able to sort out the problem.
A word of advice to you if you do need their assistance - furnish them with as much information as possible. Tell them clearly what the problem is that you are experiencing so that they know what they are dealing with. They really are here to help us!
I think it is perfectly in order for me to suggest that we all give them a round of applause!
All the best,