Yahoo and chasing passwords
You've probably already heard that Yahoo was hacked again, in a huge way, and is advising most users to change their passwords.
Not so easily done in some cases. In my situation, I spent hours on the phone and online with AT&T reps trying to get this simple task done.
The problem: Yahoo is connected to both AT&T and Direct TV. If you're lucky enough to have accounts with all 3 like me, you've got a potentially sticky situation.
To change my password, Yahoo automatically redirects me into AT&T's site. AT&T autofills my user name there and everything fails from that point forward.
The problem ultimately turned out to be the AT&T user id. It was right from a current POV but wrong from the days when I first became an AT&T customer. Back then, the address was not ATT.NET but instead SBCGLOBAL.NET. I never interact with my AT&T account these days. So, I lost track of the details related to it and forgot all about the different addresses.
By simply manually typing in my correct AT&T ID and address, the process worked very easily and smoothly from then on.
BY THE WAY: I only got this guidance when I went on AT&T's Facebook page and vented in a comment. Suddenly, they were reaching out to me and quickly figured out the problem.