Posts
4
Questions
15
Since I changed the name servers to WA my email is not working? How can I fix this?
if this is with your old hosting then no it won't you willl need to recreate it here
goto websites>.sitemanager>>site email and create hte email address...
if it is here then you will need to talk to sitesupport....
but when you say not working, there are various stages of not working...
i hope you get it sorted
phil
Hi
I check credentials and if all okay and still not working, I contact site support.
Sometimes when we copy and paste passwords it tends to add a space beginning or end or try typing it and see you can. If that's not the issue I submit a ticket to site support.
https://my.wealthyaffiliate.com/websites/support
Email not working since nameservers updated to wa ?
Since I changed the name servers to WA my email is not working? How can I fix this?
As Phil says, you need to set up your email on WA: Setting Up A Domain Specific Email Account Email set up is not automatic even though you are hosting your site here.
Tom
if this is with your old hosting then no it won't you willl need to recreate it here
goto websites>.sitemanager>>site email and create hte email address...
if it is here then you will need to talk to sitesupport....
but when you say not working, there are various stages of not working...
i hope you get it sorted
phil
Hi
I check credentials and if all okay and still not working, I contact site support.
Sometimes when we copy and paste passwords it tends to add a space beginning or end or try typing it and see you can. If that's not the issue I submit a ticket to site support.
https://my.wealthyaffiliate.com/websites/support
https://stylishescapades.siterubix.com/ can I transfer her site to my account. Thanks
Hi
You'd need reach out to site support on their behalf
https://my.wealthyaffiliate.com/websites/support One of my referrals websites cant log in?
See more comments
A lady I signed up did a free site and now cant log in?
https://stylishescapades.siterubix.com/ can I transfer her site to my account. Thanks
Hi
You'd need reach out to site support on their behalf
https://my.wealthyaffiliate.com/websites/support One of my referrals websites cant log in?
See more comments
Hi one of my referrals has a free account and got this message she has tried changing the password for the website and it’s not working?
Hi - how long has she been a starter member? If starter members don't upgrade to premium after 6 months, then their website is deleted.
Hi there Sarah
You could assist by sending the URL to site support and asking them for help.
Blessings
Louise
See more comments
Website- account has been disabled ?
Hi one of my referrals has a free account and got this message she has tried changing the password for the website and it’s not working?
Hi - how long has she been a starter member? If starter members don't upgrade to premium after 6 months, then their website is deleted.
Hi there Sarah
You could assist by sending the URL to site support and asking them for help.
Blessings
Louise
See more comments
Saying can’t log in site has been disabled
Hi, they may try below link to log in
https://my.wealthyaffiliate.com/home
Or reset password.
They may also try logging in different browser or mobile device. If all else fails you may contact site support on their behalf try resolve issue.
See more comments
One of my referrals websites cant log in?
Saying can’t log in site has been disabled
Hi, they may try below link to log in
https://my.wealthyaffiliate.com/home
Or reset password.
They may also try logging in different browser or mobile device. If all else fails you may contact site support on their behalf try resolve issue.
See more comments
Hi sent a test email from wa mail and it's not arrived? How long does it take? What's the server?
Hi Sarah,
Sending emails should leave instantaneously. If the email has not been received, it's usually due to a configuration issue or an incorrect email address. Check your Sent folder to see if it has indeed been sent. Also, if the email bounced for any reason, you would usually receive a return email indicating that there was a problem sending. It would cite the reason as well such as no such address exists, etc. If that didn't happen, check your configuration settings for sending mail. You can also have Support help you with this.
Regards,
Jay
It shouldn't take that long depending on your email provider have you checked the spam folder and not to insult but double check who you sent it to
Have you used WA’s Webmail or have you added the Email Account to a Client such as Outlook or your Mobile Phone / Tablet etc?
How long does email take to go from outbox? sent a test
Hi sent a test email from wa mail and it's not arrived? How long does it take? What's the server?
Hi Sarah,
Sending emails should leave instantaneously. If the email has not been received, it's usually due to a configuration issue or an incorrect email address. Check your Sent folder to see if it has indeed been sent. Also, if the email bounced for any reason, you would usually receive a return email indicating that there was a problem sending. It would cite the reason as well such as no such address exists, etc. If that didn't happen, check your configuration settings for sending mail. You can also have Support help you with this.
Regards,
Jay
It shouldn't take that long depending on your email provider have you checked the spam folder and not to insult but double check who you sent it to
Have you used WA’s Webmail or have you added the Email Account to a Client such as Outlook or your Mobile Phone / Tablet etc?
As Phil says, you need to set up your email on WA: Setting Up A Domain Specific Email Account Email set up is not automatic even though you are hosting your site here.
Tom