Website Gone I need help

Last Update: Feb 21, 2014

16
1.1K followers

Hello I think that I messed up. I did an update and then my website just disappeared. Tried to log on to it again and it just says connecting and then in the address it says blank page. What do I need to do? And no I have not back it up, I know I know I should have. I put in a support ticket but I thought I would pick y'alls brains. If I have to start over that is fine, however it won't even let me log in that is the problem.

Thanks in advance

Brenda

and no more updates for me

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Recent Comments

73

Your site is fine. I copied this from your page to give you peace of mind:


inShare
Selling Products

If you are not selling products in your salon you are missing out on a great deal of money. Women and men want the best products that they can get for their hair, face and nails, so what better place to get them, at your salon. The products that you choose to sell in your salon is your preference. I like Kenra, Pravana, and Alterna products, that does not mean that I will not get what my clients prefer.

Hair Product Baskts
Product baskets studio77salon

No Floor Space

If you are like me and have a small salon, but still want to display your products so that your clients can see them, I have come up with a way that you can display and not loose any floor space. I actually went to the Homegoods store in hopes that I could find a small shelve, well I did find one but I got to thinking that is going to use all of the floor space by the door and look crowded. So as I walked through the store I saw baskets. The baskets match my floor so I knew that

Hair product basket
Product baskets studio77salon

they would look good in the salon. I purchase 4 baskets and nailed them on the wall and then placed the product in the basket. It really spruced up the salon. They baskets were not that expensive and they really look good.

Trialynn thank you. I was just now able to sign on. Thanks again.
Brenda

Just got fixed. Try it now. Just talked with other folks whose sites just came back up and mine did, too.

Yes it is back. Thanks again
I won't freak out next time and I will back it up.
Brenda

Your site is life and well. Cloud Hosting means a lot of servers are handling our sites. If one of the hosts is doing maintenance there may be a little delay. Had that happen to me. You should be ok in a bit.
John

Thank you John, I was just like OH MY. Thanks again

Hiya Brenda, I've done the same thing a few different times, usually when updating themes or plugins. It always seems to happen when I update multiple themes or multiple plugins at the same time. Every time that I've had the problem, support(GoDaddy) has always been able to re-establish the database connection from their back-room. The even greater news here is that if you're hosting this site at WA, these support folks are easily 3 times as brilliant as anything over at GoDaddy! They should be getting back to ya' real quick, also!

OK thank you, I sent a support ticket and hopefully they will help me fix it.

Error establishing a database connection

This either means that the username and password information in your wp-config.php file is incorrect or we can't contact the database server at localhost. This could mean your host's database server is down.

Are you sure you have the correct username and password?
Are you sure that you have typed the correct hostname?
Are you sure that the database server is running?

If you're unsure what these terms mean you should probably contact your host. If you still need help you can always visit the WordPress Support Forums
This is just what I received .

Hi - I know you have this question resolved, but received an e-mail to please answer any unanswered questions : ) So, now I have : )

Thank you Anna

I just checked and your site is working.

OK then it must be something on the admin side

I went to your site.. .....it's fine!

Ok, thanks must be admin side???

Tracy47 also "lost " her website - so something must be going on. Is it Wealthy Affiliate hosting? Some kind of maintenance?

I am freaking out a little

You know, another person just had the same issue! Maybe it is WordPress?

Breathe..... :)

Breathing rapidly hahaha

My bad, I didn't say "slowly....." heehee

whatshairgottodowithit.com is the site forgot to add that

Seems to be a problem a few of us are having.. Thanks for putting in the support ticket. I'm sure it'll be fixed shortly.

Thanks, I guess I will wait I am just a little freaked out.

You can edit your post, so you do not have to add this where it gets lost in the comments. If you go to your post and click on the blue wheel on the left it will let you edit. I quickly learned this one when I misspelled a word and could not leave it up on my post, to be seen by the WA community.

Thanks Trialynn, you have been a great help to me.
Brenda

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