Site Feedback: Good intentions, bad advice?
Hey everyone, wanted to share something with you today and it involves the subject of giving people site feedback and in general advice on online business when they ask for it.
Here in WA we have the option to ask for help many ways and get confirmation if we're headed in the right direction or not which is a great thing to have!
However, sometimes these well intended features may not always produce the desired results and in regards to giving out site feedback, one thing I have seen quite often (including in Site Comments) is people with very little experience giving the wrong feedback on someone's site.
Whether or not it's well intended, the bottom line is that if someone is not properly following the training or doing something that needs correction on their site, you're not doing any favors if you're just telling them "great job keep it up!" or something along those lines because then that person gets the wrong reinforcement and continues to waste time going in the wrong direction, whereas if someone with experience gave them proper guidance and steered them to make the right corrections, now that sets them on the right path.
After all, we are building online businesses here and sometimes that requires some tough love.
There are times that I'll read certain people's responses to site feedback requests and face palm because the site needs one or more corrections, and you'll have others giving completely opposite advice. It's just not good for business.
The point is, while I'm not telling people to avoid giving site feedback if they're inexperienced, what I am encouraging is that if you are not experienced enough to provide the best advice, you should at least point that out, something along the lines of "Well I'm still pretty new to this but I think so and so..." and if you do have the right experience to do that "So I've made lots of traffic generating site and I see a few areas you can improve at, here's my advice..." so the person reading it can at least know this and decide who to listen to (basically a disclaimer).
It's an important part of the process and helps people move closer to their goals.
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Recent Comments
33
I agree, Vitaliy. I'd also add that if someone is asking for feedback, that they take what resonates, and leave what doesn't. I ran a writers' group f or 14 years. Its purpose was for writers to get together to share their work and receive feedback. Our rule was always to listen to everyone's feedback, but then do, as the author, what you feel is right. Feedback can often be just someone's opinion, not a "rule." Thanks for posting this! Debra
You are "on point" with this blog post, Vitaliy.
Too often some of our members jump right in from a place of knowledge but lack the training and/or experience to guide or anchor others correctly.
Using a disclaimer is an excellent way of offering that type of help and learning at the same time.
Thank you for sharing.
Cassi
Great job.. I am also new in WA community and always need great feedback to improve my blogs as in the back office its great source of training material but you still need some positive or semi positive feed back to polish your potential but sometime i feel that 1%-2% people not giving honest opinion but i am not feel low about it because i know what i will capable of and also i have a great team of WA so keep it forward and believe in yourself..and yes don't stop using this feature so in future you come to know who give you honest advice and who else just here to "COMMENT".
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Hi
I am a newbie... just finished level 2. Have been asked to give two feedback and ask to receive 1. Personally I am uncomfortable giving advice on a subject i am new to. I did on both occasions identify as new; and then proceeded to offer general feedback on my opinion of the look, navigation and content style.
I think a paid review system could be made available. Once I have got my site up and running I would prefer the option to get a complete analysis, including next steps.
Steve