Can't Enter My Email Account

Last Update: June 12, 2018

What a day! I checked even if it was Friday 13th. No, it wasn’t. It wasn’t even Friday or 13-something.I am writing this post as a kind of warning to those who are a little careless about saving passwords and keeping their accounts in order.

Morning was nice. I felt fresh and breezy. Having only an evening lesson today, decided to give some time to the site.

Made a wrong move deciding to use CCleaner. I long ago unckecked the function of deleting passwords so all my accounts open nicely after this procedure. Not today.

Horrified, I realized I can’t enter my email account.


Funnily enough not long ago Stefan and Kaju both wrote about the possibility of such a situation… But we sometimes live carelessly. We think it might happen to anybody, not to us.

I had my login and password written down. I had another email account tied up to this one. I had 2 telephone numbers tied up to the account. Good enough, yeah? But they refused to let me in saying I attempt to enter not in the usual way. Oh my! Me? The most usual….They demanded the proof of the telephone number…And it had to happen… One was labeled as the main one, another was additional…I didn’t use the main one for more than half a year…They didn’t suggest using the additional one as a proof.


So I went to the telephone office to redeem my old number. They said it would be possible in a week. What? I needed it in today.

And you know what? I came home… Tried this and that and somehow I entered. Don’t ask me how- I don’t know.

I immediately started changing the telephone number. Got the notice it will be changed in 31 days… I don’t know what I did to mail robots... I want to make friends with them...

Good luck to everybody. Make sure you keep it all neat.:)

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laparra1 Premium
Good afternoon Vera,

What a mess!
For sure we like to keep it clean, Michael just fished 2 snakes out of the big pond. He had a fish in his mouth which was saved. Now they live on the neighbours plot, I hope they stay there.

Greetings from the south of Spain, Taetske
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verazhelvis Premium
That was a mess , Taetske...Don't want it to be repeated...
Fished two snakes? Sounds pretty scary...Even worse than my lockout..lol...Hope he was safe doing that...:)
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laparra1 Premium
Oh yes, he is my Crocodile Dundee, not from down under but from the U.S.

Taetske
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louisaparson Premium
Hello Vera,

Since Gmail is my hub to my online world I always write down my password in case I change it.

What has helped me is that I have had the same cell phone number for the past 5 years, because I have autopay on my phone bill.

These two backups keep me up to date with Gmail.

I also synched Gmail on my phone to stay connected.

I remember how it feels to be locked out of your Gmail account.
It happened to me 5 years ago so I have taken the above precautions to not have it done to me again.

I'm glad you got back in.

All the Best,

Louisa
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verazhelvis Premium
Yep, now I want to play safe...Having a telephone number tied up is a saver. Thanks for sharing your story, Louisa.:)
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louisaparson Premium
You welcome, Vera.
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tobocrs Premium
I use LastPass to maintain all my PWs, and so far it's been frustratingly imperfect but never obstructionist. Glad to were able to muddle your way around the technology!.
Tim
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verazhelvis Premium
Like this-"frustratingly imperfect but never obstructionist" Beautifully said. Thanks, Tim...Not the last fighting, i am afraid...lol.:)
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CarolMeador Premium
WOW, Vera. That's scary. Sure sounds like someone hijacked your account and maybe changed your password. Good luck! Carol
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verazhelvis Premium
No, I think they just overdo their security measures.. Thanks, Carol.:)
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CarolMeador Premium
I have had situations where they kept taking me in circles with continuing to ask for phone number when I have already given it to them. I change my passwords just to be safe when that happens, though.
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verazhelvis Premium
Yep, I agree .That's good practice.I am just so tired after communicating with them. All the same things, often contradicting each other, not too clear instructions...
But i will change the password, sure. Thanks..:)
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CarolMeador Premium
Your description of all the hoops they were making you jump through was what made me think it might be someone phishing to get your information by asking over and over like that. Glad you're staying safe.
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verazhelvis Premium
Well, there are so many of them nowadays. you are right. Still hope this was not the case, just my carelessness about the current telephone. Telephone is a saver. Once I was locked out of Facebook- it was the telephone that helped.:)
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CarolMeador Premium
One time I was out of town and trying to log in to my accounts from another person's computer, and never did get in. So frustrating! Glad you got your problem taken care of. Be safe. Carol
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verazhelvis Premium
Yep.. They are getting crazier and crazier about security- if we can call it this way...lol:)
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CarolMeador Premium
You got that right, Vera.
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verazhelvis Premium
:))
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JerryMcCoy Premium
Good luck
Jerry
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verazhelvis Premium
Thanks, Jerry.:)
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