Buying Domain Name

7
16
327 followers

I just bought my domain name and had a small issue when ordering the name. I guess this happened because I was not registered user first. The Domain option screen never came up for me to select the name server setting or to select auto renewal.

Just want to let you know that namecheap live chat support is exceptional.. I was 24th in line to to chat in real time = 1 min of hold time not bad. the support person provided me with two links to fix the issue and confirmed that I in dead had the corrected. He told me it would take up to 24 hours to make the move.

I moved back over to WA and transferred my webpage and in 30 seconds it was complete. It was so easy even wit the issue.

Anyone that has not bought there domain yet you might want to register first then go in and look for your domain name.

7
16

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Recent Comments

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Wow, it's not common to hear GOOD customer service experiences anymore! That's awesome; I'm glad they were able to fix the problem for you.

I ordered yesterday too. I agree they are awesome.!

Great to know Thanks

Hi, I received great service by 'phone from Namecheap when I had a problem. Cheers, Mike

Glad you got your name and the issue was resolved, it was namecheap I used good to know they give good support to, wish you lots of success

Thank you

1

Congrats on getting your domain name!
Someone on here had suggested me to get them from namecheap.com too and I had noticed they were really high ranked for the customer service.

Thank you

1

Glad everything went well for you.
Rich

Hey Veronica. Just buying a domain is a great progress. Kudos! :)

Thank you

You are welcome Veronica. :)

Thanks for sharing this experience!

Congrats, good to hear!

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