Hi Valerie,

Unfortunately without payment for the domain before it expires, it could go into a redemption period and there is a $250 fee to pull a domain out of redemption - definitely not what you want.

Perhaps you could try to purchase Cash Credits here at WA, then use them to pay for your domain? Cash credits do not have a recurring billing agreement with them so it might work with your credit card.

You can purchase cash credits from the credit page here:

https://my.wealthyaffiliate.com/credits

Cheers,

Carson

You need to contact @Kyle ASAP, I know most domains have a 30 day window to recover them but not sure on WA.

domains without sites on them will be under
websites>>sitedomains
websites will be under
websites>>sitemanager

Yes, I agree with Boris. Drop Kyle a message for verification.
https://my.wealthyaffiliate.com/message/kyle

Maxine

They all should be in Websites section - all websites

You should be able to renew directly within SiteDomains:

https://my.wealthyaffiliate.com/websites/domains

If you are getting an error, let us know what it is saying Valerie, and we will be able to give you a hand here. ;)

Hi Valerie.

Would you mind explaining what exactly went wrong? What did it say? Can you give a screenshot? Also, did you buy the domain here in WA?

Hello Valerie

Buying a domain on WA is a straightforward process. What is happening when you try to buy the domain you want? Are you getting some kind of error?

Here's what you need to do buy a domain on WA

1. Click Websites at the top of your WA dashboard
2. Click Site Domains
3. If you already own the domain on WA click the settings button next to it and select renew
4. If it's a domain you don't own yet search for it in Site Domains where you see the search bar at the top
5. Click add to cart
6. Click the my cart button
7. Enter your payment details and pay for the domain
8. You will get a confirmation screen and email after you have paid

I hope these instructions make sense. Once you have bought your domain you will also see it under Site Manager where you can install or move a website to it.

If you are trying to buy a domain outside of WA the process will be a bit different.

I hope this helps you and makes sense. I hope you get things sorted out. Please provide me further details of your issue if this doesn't solve your problem.

Kyle and the support team are also always available to help you out to. Let me know if you have any other questions or if you need any further help. All the best to your success.

Regards

Timothy

Hey Valerie,
Take a look at this one: How to Add a New Domain Using Site Domains I hope this helps you to figure things out.

Maxine :)