Who has placed a comment on my website?

How can I contact that person here at WA?

First, you have to make your Bel notification settings right.


Be sure you have checked the box before "Website Comments"



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Recent messages
MinaKim Premium
Loes, I have to "track down" this training of yours too!
I remember you posted this months ago.

Now, I'm in the situation where I need to know who commented on my website.
You know, the "SiteComment" stuff?
I spent credits for nothing.

Well, this is to prove that you always post valuable trainings.
Again...

Thanks, Loes!
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Loes Premium
My pleasure sharing 😀
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Defiant6 Premium
Thank you for sharing that, as it is helpful but I do have a question that's kind of reversed from this. How do you find the person whose website you commented on?

The reason I asked this is because I had a comment disapproved a couple of years ago for a horrible reason and I wanted to contact the site owner about it. This person for some reason did not have an about me page, couldn't find his name on WA, etc and thus I was unable to.

Now I know there are valid reasons to disapprove a comment, but I don't believe asking a valid question about a price point on a particular product is a good reason for disapproval.
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Loes Premium
Sometimes, you can find them back by reading their about me page, when that doesn't bring any light, you can use their contact form on the website or their email address.
When you want to report this to Kyle or Carson, I think they can trace one down by email address and URL
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laparra1 Premium
Good Morning Loes,

I am really happy you have come up with this solution.
In the past, I would ask Site Support for help and there never was a problem. Just recently I asked again and they said it was not possible. As I insisted I got a message from Carson telling me it is due to the GDPR so Site Support cannot help anymore as it is forbidden to give this information.
I for sure will keep your lesson!

Greetings from the south of Spain, Taetske
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Loes Premium
You asked me too, and I didn't know back then, but I am very determined to find answers;)
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laparra1 Premium
Loes, you are indeed a computer wizard.

Taetske
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Loes Premium
I just do not give up lightly:))
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laparra1 Premium
echt Fries.
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Loes Premium
"import" Fries. Echte Zuid Hollander!
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jvranjes Premium
Does this change in Bell-settings affects automatically e-mail preferences/notifications?
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Loes Premium
No, those work separately
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jvranjes Premium
OK, because the red number above the bell is so irritating.
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Loes Premium
When I do not check any boxes it still gives me red numbers
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jvranjes Premium
Very strange. Pity.
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Happy2Learn Premium
Thanks Loes. Good to know.
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Loes Premium
You're very nice 😀
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AlejandraB Premium
Thanks for sharing Loes, this happened to me last week, I was wondering how could I find who left a comment on my website so I could talk with him. Now I know what to do. :)
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Loes Premium
Happened to me too, and I thought there must be a way 😀
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AlenkaV Premium
I had no idea we could do this.
Thanks so much for the training :)
Best,
Alenka
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Loes Premium
My pleasure sharing Alenka
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Nick-at-WA Premium
Thank you Loes, this is valuable information and I will definitely bookmark it.
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Loes Premium
Glad you've learned something new today Nick:)
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Nick-at-WA Premium
Yip, I learn a lot from you :)
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Loes Premium
👍
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Cav1966 Premium
Great insight Loes and thank you for using me I am touched
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Loes Premium
My pleasure:) Thank you for your comment on my website!
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HuyNLe1989 Premium
Thank you Loes, I have been wondering if this was possible. Even though the only ones I really want to contact are the ones that leave ridiculous comments haha
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Loes Premium
Yes, I know what you mean, now you can contact them:))
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JKulk1 Premium
Thanks Loes. You continue to make the process easier for me. Jim
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Loes Premium
Glad you like my training Jim:)
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Vickic3 Premium
This is awesome Loes thank you- it would have saved me so much time today- you rock :)
Vicki
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Loes Premium
Thank you very much Vicki, it really puzzled me in the beginning too how to track down a WA profile for a comment which was definitely a feedback
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Vickic3 Premium
I thought about this today and the way I did it was the only way I knew and this has made it so easy
Vicki
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Loes Premium
We all need this once in a while, and you don't have to disapprove comments anymore, you can contact them and asked them to write a decent comment instead of feedback
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Vickic3 Premium
That is so good Loes as people need to learn how to do it all properly and sometimes miss the mark :)
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