Be proactive in listening to and responding to your online community
. Did you know that 83% of your Facebook fans, and 71% of your Twitter followers, now expect a response from you on the same day that they pose a question on each respective platform?
In fact, 32% of Twitter users now expect a response within just 30 minutes.
Give your followers a fantastic user experience on social by being exceptionally responsive. Listen to their needs, and respond accordingly.
You should also look to publicly recognize people who retweet, favourite, and mention your organization on Twitter, and thank users who comment on Instagram and YouTube.
When you make your online community feel heard and acknowledged, they're more likely to become raving fans and your most loyal social media ambassadors.
Change your Page profile photos and cover photos
Your profile photos and banners are some of your best and most-viewed social profile elements.
Give people a reason to follow you
Give both prospective and current fans reason to follow you on multiple platforms.
Don't simply “set it and forget it” with generic, automated links blasted across all of your social media channels. Tailor your content for each channel’s users.
For example, you should use Twitter to share the latest news and real-time alerts, while you can use Facebook to tell more compelling, longer stories about the people who benefit from your work.
You should look to strategically use each social media channel based on its strengths and demographics, and give your target audience a good reason to connect with you on that specific network.
What value are you providing? What are you offering that will entice them to stay tuned in?
Think about the reasons people use each network, then formulate a plan to consistently post and share content that will resonate with your specific audience, wherever they congregate online.
Encourage tagging
An effective strategy to engage your followers is to encourage them to tag other people who may benefit from, or enjoy a specific post.
If you post an inspiring quote, write “Tag a friend who needs this today”; If you share a video about Mother’s Day, encourage your online community to tag a friend (or better, friends) who means a lot to them, and with whom they would like to share your message.
Ideally, these new people can be drawn into the fold, and join your online social media followers.
But a word of caution - ensure you employ this method sparingly and only where it makes sense, or it can look spammy.
Use hashtags to get found
There are two great ways to use hashtags to increase your social media followers:
a) Use popular hashtags strategically and sparingly
I suggest using one popular tag per tweet or Instagram post, such as #OOTD (outfit of the day), #TBT (throw-back Thursday), #fail (self-explanatory), #FOMO (fear of missing out), etc.
There are thousands of hashtags out there - check out Hashtags.org and Hashtagify.me to find ones that are relevant to your audience and your content.
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b) Participate in relevant trending topics and current events
I check my Twitter feed regularly to see what's trending for the day. If it's something that I think would be of interest to my followers, I share a tweet with the relevant hashtag.
For example, on Monday you could use the trending hashtag #MondayMotivation to share a quote or an inspiring story with your followers.
People searching that particular hashtag might come across your post, and will hopefully check you out and even follow you.
Be entertaining, and use humour to engage
Take a note from the Frederiction SPCA, an animal adoption and protection agency that often shares entertaining memes and photos on its page.
Brands that show a bit of humanity and humour do well on social media - but that said, you should always ensure that any content that you do share makes sense for your particular audience and your brand voice.
There's no point in sharing cat memes for the sheer sake of sharing cat memes. Even if such posts do get a few likes, it can confuse your messaging, which won't help in your broader brand-building effort (i.e. connecting with the right people for your organization).
Explore paid social
When done well, paid social ads can promote your content, increase conversions, and help you reach new people.
Precise audience targeting enables you to focus your ads on "warm" audiences - people who've visited your website (if you use the Facebook pixel), people who are subscribed to your email list, and your current fans and followers.
Facebook's advanced options, in particular, can be hugely beneficial in reaching just the right people with your paid outreach.
>check out these 55 ways to increase website traffic
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>Create a Social Media Strategy Today
Conclusion
Some people assume that purchasing fans and followers is a shortcut to building a huge online community. This is not only bad practice, but it will largely end up being more of a problem than it's worth.
The biggest issue here is that it pollutes your audience with robot profiles, which will ruin your audience insights, limit your ongoing performance, and will end up restricting the organic reach of your posts.
let's take it there for now, till the next post. do like, share and comment below.
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