About tompkinsaj
Rank 39270
121 followers Joined April 2017
I am looking forward to learning from Wealthy Affiliate and applying what I learn so I can build a successful online business.

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asked in
Getting Started
Updated

I am setting up a website, columbiamattress.net, and was attempting to choose a theme. I am now not able to get back to where I can choose a theme. How do I do so?

If you can login inside your WordPress dashboard, there is a place where it says "Themes" and you can choose anyone you like there by clicking on the "Add Theme" button. But I see that you have not finished setting up your site, it's not live yet. Maybe. like one said here, you should contact support for help.

Hi,

You can go back and click Training button. If your problem continues, go to Live Chat you will get a quick answer from the community.

Hope you will be ok

Good luck

You can change themes anytime by logging into your back office, locating appearance in the left sidebar, then selecting themes, when the next page comes up click add new at the top and you will be able to look at all the available themes to pick from.

How do I get to the back office?

that's where you land after you login to your website.

When I attempt to login, it says ran into error on our side.

contact site support.

https://my.wealthyaffiliate.com/websites/support

Either I am very stupid or I can't figure how to ask a question from support. It gives me a list of previously asked questions. Where it says Type, it will not let me type.

There are 4 fields to fill in, 1 is this about a website - yes
2. choose your domain - pick your website
3. choose the category - themes
4. what is your question- having trouble logging into my website or it wouldn't let me set up a theme.

Are you filling all those in like this?

Where it says, type something, it will not allow me to type.

On the ask a question field.

try reloading the page

How do I reload the page when I can't log in?

the browser page. Also if you didn't finish building your site, you may just wanna try creating a new one from the start again.

Ok, I just from scratch and that worked. Thanks you for your assistance and patience. I almost lost mine. lol

No problem, you're certainly not the first or last that will have this issue. Without a way to see what you see it's hard to know exactly what advice to suggest at times. Let me know if you need any more help.

Eric

See more comments

Can't get make to choosing a theme?

Can't get make to choosing a theme?

asked in
Getting Started
Updated

I am setting up a website, columbiamattress.net, and was attempting to choose a theme. I am now not able to get back to where I can choose a theme. How do I do so?

If you can login inside your WordPress dashboard, there is a place where it says "Themes" and you can choose anyone you like there by clicking on the "Add Theme" button. But I see that you have not finished setting up your site, it's not live yet. Maybe. like one said here, you should contact support for help.

Hi,

You can go back and click Training button. If your problem continues, go to Live Chat you will get a quick answer from the community.

Hope you will be ok

Good luck

You can change themes anytime by logging into your back office, locating appearance in the left sidebar, then selecting themes, when the next page comes up click add new at the top and you will be able to look at all the available themes to pick from.

How do I get to the back office?

that's where you land after you login to your website.

When I attempt to login, it says ran into error on our side.

contact site support.

https://my.wealthyaffiliate.com/websites/support

Either I am very stupid or I can't figure how to ask a question from support. It gives me a list of previously asked questions. Where it says Type, it will not let me type.

There are 4 fields to fill in, 1 is this about a website - yes
2. choose your domain - pick your website
3. choose the category - themes
4. what is your question- having trouble logging into my website or it wouldn't let me set up a theme.

Are you filling all those in like this?

Where it says, type something, it will not allow me to type.

On the ask a question field.

try reloading the page

How do I reload the page when I can't log in?

the browser page. Also if you didn't finish building your site, you may just wanna try creating a new one from the start again.

Ok, I just from scratch and that worked. Thanks you for your assistance and patience. I almost lost mine. lol

No problem, you're certainly not the first or last that will have this issue. Without a way to see what you see it's hard to know exactly what advice to suggest at times. Let me know if you need any more help.

Eric

See more comments

Login
Create Your Free Wealthy Affiliate Account Today!
icon
4-Steps to Success Class
icon
One Profit Ready Website
icon
Market Research & Analysis Tools
icon
Millionaire Mentorship
icon
Core “Business Start Up” Training