As promised, the solution to my website transferring problem.

bySregge

103 followers

10 years ago

Here is a refresher of the question I asked support in the website manage section.

I transferred my domain using the (DNS) Name server on blue host and so far I have lost all the work I already completed while it was on blue host.I can not access the complete version on WA or Blue host. I did back it up about 10 days ago. If I restore it I am stuck with a version from about 10 days ago and I am going to lose a lot of work. (It says you cannot return to current version after you restore) Before i restore to the older one is there anyway I can transfer all my work over to WA to get the most current version of my website?

The WA support was amazing and quick. I do not have access to the site quite yet...

but basically I needed to get the FTP login details (File Transfer Protocol) to WA so they can do it for me.

That's right they said they will transfer all the work I did at blue host to WA .

For the ones that care FTP is a standard network protocol used to transfer computer files between a client and server on a computer network. Blah blah blah

From my understanding (correct me if im wrong) it is a login that you can create inside your hosting account. The purpose is so others can access your work without having your Standard password and Username.

In my case they had a video on blue host on how to create an FTP account, but when i sent WA the one I created they said "this is not the FTP login" I couldn't figure out how to set it up for WA to be able to use so i just used my default FTP.

You can change your password after WA is done if you dont feel comfortable with them having that info.

If you are having trouble finding your default FTP I would contact support. That is how i found mine.

I HIGHLY RECOMMEND THAT YOU BACK UP YOUR WEBSITE WHEREVER IT IS SAVED BEFORE YOU TRY TO MAKE ANY CHANGES TO THE DOMAIN HOST OR THE DNS NAME.

When in doubt contact the amazing Website support team here at WA.

• Just hover over Siterubix on the left side of the page,
• All the way at the bottom of the pop out tab is site support.(click that)
• Type in your question get ready for a speedy response.

Hope this helps.

Question, and comments are always encouraged!

Alex