How Do You Deal With negative Comments?

Last Update: March 25, 2018

I've been really lucky with the content of the comments that i recieve, organically i mean not from site comments here, but that luck ran out the other day when i recieved what i would consider quite nasty, probably because it's my first one.

I thought for a long time if i should post the comment and in the end i decided to publish it with what i think is a fairly good response.

If you would like to see the comment by 'Chris', who is a competitor by the way, and how i dealt with it you can see it here on my website; https://escapetherat-race.com/affiliate-psycho-review-steer-...

My question to you is how do you deal with these types of comment? was i right to publish and reply to him? Or should i have just trashed it?

Your input will stand me in good stead for any future comments like that.

Sharon

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edensbox Premium
I think you did an awesome job! Yours was much nicer than mine would have been unfortunately!
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sharoncl Premium
To be honest it did upset me a bit and i nearly let him have it with both barrels so to speak.

It was only when i had time to think about it that i decided that reply would be better :)
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PatsyC Premium
Hi Sharon, what is life without people like this guy? it would be boring and we all have our opinions good or bad.

I love your reply back!!
Well said, brilliant and 'nicely' put him in his place :D
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sharoncl Premium
You are absolutely right of course, you have to take the rough with the smooth don't you.
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PatsyC Premium
Yes and this guy was pretty rough but it's ok, your reply took care of it perfectly!
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LDawkins1 Premium
I usually laugh at negative comments at first, then think of a way to respond. When someone puts a negative comment, they are only expressing their opinion, to me, that's valuable. I add negative comments to my website because according to "the laws of nature" there is an opposition to all things. If it were not so, there would be no real truth in anything. So negative comments have their value. They give me something to consider in my content that I didn't consider before. I would 'sometimes" make adjustments based on negative comments. For instance, I used sh*t in one of my posts, I received one negative comment, but it was only a partial disagreement with 'some' of my opinionated post. So negative comments do have value.

Hope this helps,

Linda

PS. You handled that comment extremely well! :D
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sharoncl Premium
Great input Linda thank you, love the laws of nature line :)
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LDawkins1 Premium
Thank you, Sharon. It's true though. There have to be opposing opinions. Lol. And if anyone backs down from a negative comment on their post, it only shows their inability to handle challenges and that's not cool. Especially if someone challenges you on your own website which is your territory or home front. You've gotta hold your ground. Negative nay-sayers are only there to keep you aware that some people just don't want to try and like it when others are following suit. But if you can respond like you did Sharon, you'll beat the odds everytime! :)
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laurenjean Premium
Oh my goodness, Sharon, I don't think I would have replied to this guy, but you did a sterling job. Well done.
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sharoncl Premium
I really didn't know whether to reply or not, perhaps i won't the next time because I'm sure there will be others.
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skendrick4 Premium
Very nice reply!

That poor angry man, his mother probably didn't love him enough!

Sheila
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sharoncl Premium
Thanks

I thought he was quite angry myself LOL.

Do you think i did the right thing?
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skendrick4 Premium
Absolutely! You made him look small by your magnanimity.

Sheila
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