This is frustrating! The Wordpress update installation keeps failing.​

2
804 followers
Updated

So, I'm trying to update Wordpress to the latest version. The first thing that happens when I click "update now" is it asks me to enter my FTP password, since it says it needs verification from my host. After enter the info and clicking "proceed" it returns this error;

The update cannot be installed because we will be unable to copy some files. This is usually due to inconsistent file permissions.: wp-admin/includes/update-core.php

Installation Failed

I understand about file permissions within the 'wp-content' folder. Those are correct within the file manager folder on my host. But it DOES say wp-admin above, and I don't know what to do about THAT.

Does anyone here have any suggestions?

P.S... I've also explored installing the update manually...but I'd prefer to do it the 'regular' way.

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Recent Comments

12

I updated my website to the latest version, it went smoothly. BTW, I am hosting it here @ WA. You can contact your host for support.

Thanks. I might have to!

I think you have two options:

1. Create a support ticket first to make sure that you don't have any problems with your site. Are you hosting it here at WA?

2. If you have a premium wordpress theme then you need to contact your wordpress theme support for some updates

Nope, not hosting here. And nope, it's not a premium wordpress.

Then contact your hosting support. Or if your theme is free, then most probably your free theme is incompatible with the latest wordpress version.

I could not get the photo to change and never could get any help.
Also they want more money after just 2 weeks and I cannot get anyone to reply about that.
This has not been working out to well. I understand being frustrated!

Which photo are you referring to, and whom were you asking for help from?

Please explain your problem

This is a joke! No way of getting help I have been sending messages for days.
Who do I talk to to cancel?
Kyle the guy in charge here never replys.
All I hear is he wants more money.

I really don't understand are you joking or serious? I've been here for a year so far and have never had any problems. All my questions have been replied so far and Kyle doesn't need anyone's money if they want to leave they are free to do so. Kyle always replies to my messages. Within a year he didn't reply only once but this can be understood because he always has about 50/60 messages in his inbox and it isn't easy to reply everyone on time.

I don't know the answer to your question, but my wordpress account has been glitchy today. I wonder if something is going on behind the scenes?

I haven't the foggiest... but thanks for chiming in.

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