Authorizaton required?
I haven't been able to log in to one of my websites in weeks. Every time I try a page called "Authorization Required" pops up. What does that mean?
I sent in a support ticket a few weeks ago but got no answer there. Can someone help me with this please?
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I was having a lot of problems with my website last couple of weeks. Since I upgraded to WP 4.1, my theme changed, my user pics disappeared, etc. I sent support ticket, about 3 days in a row, with different issues, and every single problem was resolved within hours. Are you sure your request was actually sent?
Thanks Christa. If I don't get any results from the support folks by Monday I will pm Kyle and Carson.
Hi Phyllis! If I were you, I would just resubmit a ticket. With the holidays and the updates to WA and the everyday running of the business, who can say what happened. One thing is certain though and that is Trialynn is right ... they are really good at responding to support tickets.
It will work out ... all in God's time. God Bless! ~Cathy
Thanks Cathy, I know there's a reason for everything that happens. I'm going to resubmit it and hope that I can get it resolved. I'm being patient and waiting my turn.
Try sendind a Private Message to Kyle or Carson. They will get back to you. If you write them on a holiday or weekend, you will need to wait untill the first business day. Guess they want their free time too ha..ha. Good Luck
Thank you Larry. I will do that. You're right Kyle and Carson have to have some family time too.
I just submitted another support ticket and if they can't help me, I'll contact Kyle and Carson.
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They have some rules we need to follow Phyllis. I hope they don't think you have broken them. Here is the info:
Here are the rules for spam within WA. If you go against any of these, you may lose all posting privileges within WA and depending or may be completely removed from WA without the ability to ever join again (yes, we do take this stuff seriously).
1. No unsolicited messages to be sent through private messaging. This will lead to immediate removal of your ability to post anywhere within WA.
2. No copied content allowed to be posted here at Wealthy Affiliate. This content will be immediately removed and you will lose posting privileges.
3. Do not copy content from WA and post it somewhere else on the Internet. This includes copying your own blog content and putting it on your website.
4. No promotions with comments or chat. Although these may seem like subtle ways to promote, if you are caught doing this, you will likely lose privileges. If a link is posted out of an act to help someone, not sell something, that is OK.
5. No training should be focused around a promotion of a product or service or give half information. If it does, then it will be immediately removed from the training at WA and you may lose all privileges to post training in the future.
6. No blog or forum posts that are created for the pure purpose of promoting a product. This does include product reviews. Rants are OK.
7. No adding affiliate links to any blog, training, discussion or private message
8. No soliciting phone numbers or asking people to call you
9. Asking for personal contact information
10. Any in appropriate content (adult content, website URL's or related images)
11. Soliciting communication outside of the Wealthy Affiliate platform
12. Using incorrect or misleading headlines within your discussions or blog posts
13. No faith or religion based posts
14. No politically driven posts
15. Promoting ANY product whatsoever
16. Anything else that you are knowingly doing in attempt to sell something.
I just read these tonight. I hadn't seen them before.
Your friend on this jorney,
Eileen
Thank you Eileen. I may be terminated for posting about my faith. I couldn't believe it when I read number 13. You would think I would have received a message about it though. Thanks so much for your help.
Phyllis