About LeonardoRoj1
Rank 41029
61 followers Joined February 2023
My hometown is Salinas Ca. Today's date: February 14, 2023 I like to help someone

Posts

0

Questions

26

Login
Create Your Free Wealthy Affiliate Account Today!
icon
4-Steps to Success Class
icon
One Profit Ready Website
icon
Market Research & Analysis Tools
icon
Millionaire Mentorship
icon
Core “Business Start Up” Training
asked in
Getting Started

I am unable to open the Dashboard at the top left from WA to go to work on my Back Office.
As soon as I logIn I want to open the next menu for content, domains, research etc

You need to click on training to go to hubs; you can log in to your website.

There's a difference between WA and website dashboards - don't get confused. If you would like, you may open them in two separate windows (Not tabs), as you may confuse yourself.

From what you described the dashboard at the top left doesn't take you to your back office of your domain.

You can either click hubs at the top of the main menu to the back office for your sites or click websites at the top menu then site manager.

Same for content you can go to hubs or at the top menu click website and there you can choose site manager to get to your website or click site content for content.

As for research you just click research at the top menu to get to Jaaxy at the top menu.

If you don't see any of them first clear your cache then refresh your browser.

apache1! Hey there, thank you so much for your help. You did great!

Most welcome

I am unsure of what area you cannot get into. Are none of the menu items working for you? You should be able to click on websites and see your domains, content, site manager, etc.

Nancy

BeadCatz! Your help has being very good. I appreciate it!

See more comments

Unable to open the right menu to?

Unable to open the right menu to?

asked in
Getting Started

I am unable to open the Dashboard at the top left from WA to go to work on my Back Office.
As soon as I logIn I want to open the next menu for content, domains, research etc

You need to click on training to go to hubs; you can log in to your website.

There's a difference between WA and website dashboards - don't get confused. If you would like, you may open them in two separate windows (Not tabs), as you may confuse yourself.

From what you described the dashboard at the top left doesn't take you to your back office of your domain.

You can either click hubs at the top of the main menu to the back office for your sites or click websites at the top menu then site manager.

Same for content you can go to hubs or at the top menu click website and there you can choose site manager to get to your website or click site content for content.

As for research you just click research at the top menu to get to Jaaxy at the top menu.

If you don't see any of them first clear your cache then refresh your browser.

apache1! Hey there, thank you so much for your help. You did great!

Most welcome

I am unsure of what area you cannot get into. Are none of the menu items working for you? You should be able to click on websites and see your domains, content, site manager, etc.

Nancy

BeadCatz! Your help has being very good. I appreciate it!

See more comments

asked in
Getting Started

Unable to open the Dashboard. Seems like the Dashboard is locked on my side

Can you please clarify?

After I logged in I clicked on Dashboard to open my website, but it doesn't open as it used to. Is there any thing wrong I am doing? I am talking about to open the very first menu to do or check what I have to do on my "Back Office".

In other words not ablt to open my "Back Office"

Yeah, it happens :) I will try to do what Andre has advised or log in with a new browser via [domain].com/wp-admin collecting your credentials via the site manager and see if there's a change
https://my.wealthyaffiliate.com/websites

If no luck, please reach out to site support.
https://my.wealthyaffiliate.com/websites/support

try to clean your cache and refresh the browser

Which dashboard?

See more comments

Unable to open the dashboard?

Unable to open the dashboard?

asked in
Getting Started

Unable to open the Dashboard. Seems like the Dashboard is locked on my side

Can you please clarify?

After I logged in I clicked on Dashboard to open my website, but it doesn't open as it used to. Is there any thing wrong I am doing? I am talking about to open the very first menu to do or check what I have to do on my "Back Office".

In other words not ablt to open my "Back Office"

Yeah, it happens :) I will try to do what Andre has advised or log in with a new browser via [domain].com/wp-admin collecting your credentials via the site manager and see if there's a change
https://my.wealthyaffiliate.com/websites

If no luck, please reach out to site support.
https://my.wealthyaffiliate.com/websites/support

try to clean your cache and refresh the browser

Which dashboard?

See more comments

asked in
Getting Started

Vitaliy! It seems like WordPress has somethhing to read on my email: leon@esmyplaneta.com
And, it goes like this: Secure webmail for domains on Wealthy Affiliate Premium Ho

A similar question here

TheAbiePPlus! Yes, problems are still there. Thank you for your note.

Np, I hope you are under control now.

TheAbiePPlus! Thank you for all pieces of support. I really appreciate!

You are welcome :)

Hi Leo,
I have had great success working with WA/support.
Draw up a ticket and have Wealth Affiliate support have another look.

https://my.wealthyaffiliate.com/websites/support

Good hunting.

ElGatofeo! I have made contact with Site Support already. Thank you

I suggest creating a hosting support ticket here:

https://my.wealthyaffiliate.com/websites/support

You can also find this within the Websites menu under the "SiteSupport"(to the left). This is where you should go if you ever have loading issues with your website, email issues, plugin/theme issues, or if you accidentally do something that adversely impacts your website.

This support is 24/7 and upon submitting your ticket we will look into it right away!

Kile! This is what Site Support said to me: You can ask your site-building/training-related queries on your blog, Live chat, or WA Classroom.
This is about My Planet A problems related to my webmail and my articles.

See more comments

Authentication failed. not able to open email, and also my website lokks empty?

Authentication failed. not able to open email, and also my website lokks empty?

asked in
Getting Started

Vitaliy! It seems like WordPress has somethhing to read on my email: leon@esmyplaneta.com
And, it goes like this: Secure webmail for domains on Wealthy Affiliate Premium Ho

A similar question here

TheAbiePPlus! Yes, problems are still there. Thank you for your note.

Np, I hope you are under control now.

TheAbiePPlus! Thank you for all pieces of support. I really appreciate!

You are welcome :)

Hi Leo,
I have had great success working with WA/support.
Draw up a ticket and have Wealth Affiliate support have another look.

https://my.wealthyaffiliate.com/websites/support

Good hunting.

ElGatofeo! I have made contact with Site Support already. Thank you

I suggest creating a hosting support ticket here:

https://my.wealthyaffiliate.com/websites/support

You can also find this within the Websites menu under the "SiteSupport"(to the left). This is where you should go if you ever have loading issues with your website, email issues, plugin/theme issues, or if you accidentally do something that adversely impacts your website.

This support is 24/7 and upon submitting your ticket we will look into it right away!

Kile! This is what Site Support said to me: You can ask your site-building/training-related queries on your blog, Live chat, or WA Classroom.
This is about My Planet A problems related to my webmail and my articles.

See more comments

asked in
Email Marketing

It seems like WordPress has somethhing to read on my email: leon@esmyplaneta.com
And, it goes like this: Secure webmail for domains on Wealthy Affiliate Premium Hosting.

You may also want to type your password manually instead of copying and pasting it. It tends to add a character to the beginning or end.

You can only log in to one email at a time per browser.

If all else fails

Please reach out to site support.
https://my.wealthyaffiliate.com/websites/support

TheAbiePPlus! I also did it manually and didn't work.

You may need to empty the browser cache, refresh, and try again. You can also try the URL in a different browser or mobile device.

You can also empty the servers cache.
Websites > Site Manager > Details > Sitespeed > Empty site cache

https://www.wikihow.com/Clear-Your-Browser's-Cache

However if it persists please reach out to site support.
https://my.wealthyaffiliate.com/websites/support

Kile:
It seems like WordPress has somethhing to read on my email: leon@esmyplaneta.com
And, it goes like this: Secure webmail for domains on Wealthy Affiliate Premium Hosting.
AUTHENTICATION FAILED.

Try to empty the cache refresh your screen try again.

You have some great responses here, I will also ask, have you checked your domain emails to see if there is a verification email that you have overlooked?

Hope this is helpful.

Stacie

I've had the verification and it failled.

If all else fails

Please reach out to site support.
https://my.wealthyaffiliate.com/websites/support

Having same error

email site support under the "websites" tab at the top of this page! They'll look into it for you.

KCSquirrels! I will do that, Thanks.

See more comments

Authentication failed. not able to open email?

Authentication failed. not able to open email?

asked in
Email Marketing

It seems like WordPress has somethhing to read on my email: leon@esmyplaneta.com
And, it goes like this: Secure webmail for domains on Wealthy Affiliate Premium Hosting.

You may also want to type your password manually instead of copying and pasting it. It tends to add a character to the beginning or end.

You can only log in to one email at a time per browser.

If all else fails

Please reach out to site support.
https://my.wealthyaffiliate.com/websites/support

TheAbiePPlus! I also did it manually and didn't work.

You may need to empty the browser cache, refresh, and try again. You can also try the URL in a different browser or mobile device.

You can also empty the servers cache.
Websites > Site Manager > Details > Sitespeed > Empty site cache

https://www.wikihow.com/Clear-Your-Browser's-Cache

However if it persists please reach out to site support.
https://my.wealthyaffiliate.com/websites/support

Kile:
It seems like WordPress has somethhing to read on my email: leon@esmyplaneta.com
And, it goes like this: Secure webmail for domains on Wealthy Affiliate Premium Hosting.
AUTHENTICATION FAILED.

Try to empty the cache refresh your screen try again.

You have some great responses here, I will also ask, have you checked your domain emails to see if there is a verification email that you have overlooked?

Hope this is helpful.

Stacie

I've had the verification and it failled.

If all else fails

Please reach out to site support.
https://my.wealthyaffiliate.com/websites/support

Having same error

email site support under the "websites" tab at the top of this page! They'll look into it for you.

KCSquirrels! I will do that, Thanks.

See more comments

asked in
Getting Started

Trying to email to WordPress from one of my websites seems almost impossible, because the system keeps erasing the recipient.

On the other hand, I want to embed some vid

You need to click the plus icon top. search for YouTube and insert your embedded YouTube destination URL

TheAbiePPlus! Thank You Very Much and Enjoy Your New Year 2024 With Happiness and Success.

I wish you and yours a joyful Happy New Year.

Hi Leonardo,

you can find some training at this address:

https://wordpress.com/support/wordpress-editor/blocks/video-block/

Hope you find this helpful

All the best

AndrewMichae. Thank You. I am going to try!

All good Leonardo. Let me know how it goes.

Enjoy Your New Year 2024 With Happiness and Success!

Thanks Leonardo,

All the best for 2024 to you too!

See more comments

Trying to email to wordpress ?

Trying to email to wordpress ?

asked in
Getting Started

Trying to email to WordPress from one of my websites seems almost impossible, because the system keeps erasing the recipient.

On the other hand, I want to embed some vid

You need to click the plus icon top. search for YouTube and insert your embedded YouTube destination URL

TheAbiePPlus! Thank You Very Much and Enjoy Your New Year 2024 With Happiness and Success.

I wish you and yours a joyful Happy New Year.

Hi Leonardo,

you can find some training at this address:

https://wordpress.com/support/wordpress-editor/blocks/video-block/

Hope you find this helpful

All the best

AndrewMichae. Thank You. I am going to try!

All good Leonardo. Let me know how it goes.

Enjoy Your New Year 2024 With Happiness and Success!

Thanks Leonardo,

All the best for 2024 to you too!

See more comments

Login
Create Your Free Wealthy Affiliate Account Today!
icon
4-Steps to Success Class
icon
One Profit Ready Website
icon
Market Research & Analysis Tools
icon
Millionaire Mentorship
icon
Core “Business Start Up” Training