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I have been trying to solve a website issue for a while, and with no success. I need to talk to the owner of WA , if you have suggestions please let me know.
Thanks,
Gert
If it is a website issue, would Site Support be able to assist you? Are you hosting your site here?
https://my.wealthyaffiliate.com/websites/support
~Jude
Hi Jude, yes I was hosting my website here at WA, and I put in a ticket to Site Support yesterday... no response yet. Thank you for your supply.
Gertrude
It is unusual not to get a response within an hour or two. Usually faster.
Have you checked that your message was sent. Select Outbox and see if the message is listed as sent..
If you wish to send me a private message with your issue, perhaps I can point you in the right direction. ~Jude
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How can I get in contract with kyle in regards to a problem?
I have been trying to solve a website issue for a while, and with no success. I need to talk to the owner of WA , if you have suggestions please let me know.
Thanks,
Gert
I can't seem to get a hold of Kyle. This is still in my outbox with it saying 1 reply. That isn't true, therefore I copied it. In hoping it would be able to send again, however once again you have to go through an act of Congress to get a hold of him. So here it goes I am going to paste it here and hope you can help me.
can you fix a comment that has been disapproved?
Private message
no
Dpiper2 days ago
Kyle I have spent all morning once again, Trying to fix my comment that got disapproved? I am looking at it in History right along with the other one the I did? I thought I could fix so I rewrote it. Here it is pasted below? Is this one going to be okay?
http://topfoundfootagefilms.com/the-sacrament-2014-christian-communes-in-america
What were your thoughts when they found out the sister had gone to the Christian communes? Well I got to tell you, my thoughts were I know she was enticed however did she make any attempt to stop it or was it a setup on the brother? Okay so when they arrived, if the sister had been enticed? Why would she be the one to meet them? Now I think I am starting to get it, this commune has Amish-type there. Which changes everything, now I am thinking she wanted to go but didn't want her brother to know for being he might be ashamed of her. Besides The Father figure being a leader, what was his purpose? Now I should of realized guess I wasn't going to find out why the sister left and kept it from her brother. Thank you for letting me comment. Donna I have ask support to, but that was just this morning. Thanks again Donna
If it is a website issue, would Site Support be able to assist you? Are you hosting your site here?
https://my.wealthyaffiliate.com/websites/support
~Jude
Hi Jude, yes I was hosting my website here at WA, and I put in a ticket to Site Support yesterday... no response yet. Thank you for your supply.
Gertrude
It is unusual not to get a response within an hour or two. Usually faster.
Have you checked that your message was sent. Select Outbox and see if the message is listed as sent..
If you wish to send me a private message with your issue, perhaps I can point you in the right direction. ~Jude
See more comments
I noticed that my website has be deleted allsportsandsupplies.com. The website has been up and running the the services of WA and was working properly. I had already pointed my
Hey just contact the support team, I think they can help with this!
https://my.wealthyaffiliate.com/websites/support
See more comments
I noticed that my website has be deleted allsportsandsupplies.com. The website has been up and running the the services of WA and was working properly. I had already pointed my
Hey just contact the support team, I think they can help with this!
https://my.wealthyaffiliate.com/websites/support
See more comments
I noticed that my website allsportsandsupplies has been deleted from manager... It has been working properly up until about a month ago. When I first setup my website I bought
Why my website allsportsandsupplies has been deleted from manager?
I noticed that my website allsportsandsupplies has been deleted from manager... It has been working properly up until about a month ago. When I first setup my website I bought
I went to manage my website allsportsandsupplies.com and I do not see it listed. I has been deleted why? I have put alot of time and effort into establishing it and I would lik
Thank you all for your responses and I am sorry for the late response...so loaded down with school work, I have three different sites here at WA and I renewed my yearly membership here about I think a month ago.. it could have been longer. When I first setting http://allsportsandsupplies.com, I got my domain name from http://godaddy.com and then switched it over to WA. I went through the normal procedures of setting it up properly and my site was up and running with no problems until about almost a month ago... I checked with http://godaddy.com and they do not have my domain name anymore because long ago I switched it to WA for hosting... What do I do now? Thanks again for all responses and I will be checking for responses often.
Gertrude
It looks like Marion was right. Something strange is definitely happening with your domain. Have you checked with Site Support?
Your domain name is registered at GoDaddy and you changed the hosting (nameservers) to Wealthy Affiliate.
Domain name registration and hosting are entirely different. At some stage your nameservers were changed at GoDaddy to a different host, if not by you then by someone else.
Go back to GoDaddy and change the nameservers back to WA so you can access your site again.
Please look at the screenshots I made for you.
Thank you, Marion for your response... my domain name is no longer listed at GoDaddy, when I switched it to WA a long time ago, GoDaddy no longer carries my domain name. I don't know that happened here at WA, because my site was up and running well here... then i received an email stating that my website will be taken down within a few days it I don't point my domain name to WA... well that was already done. and now I am finding out I have a totally different DNS... Do you know how I can get in touch with Kyle?
It's even worse than I thought. Your nameservers have been changed. I just did a whois lookup for you. Go to where you bought your domain name and ask them how it happened.
Yeah, it looks like the domain name registrar has been hacked or her account has been compromised.
Well if her domain expired then her nameservers would be the parked domain DNS of the registrar. I'm not sure if those belong to the registrar though so can't say for sure what's going on.
If you check the Whois record in my image above you'll see that her domain name doesn't expire until October next year.
Yeah it looks like she let it expire sometime last month and then she renewed it for another year a couple of days ago.
Sorry that's what it looks like. I just noticed the actual expiration date. I'm not sure what's going on. Maybe we should wait for Gertrude to respond. She hasn't weighed in on any of the messages here as yet.
Thank you Jay...also I tried some minutes ago to put in a request to SiteSupport, but was not able to because my website http://allsportsandsupplies.com is no longer listed in manager, so I was not able to put in a request... So I remembered when I first signed up to be a member of WA, Kyle sent me a welcome comment and I was able to report the problem to him that way; as a reply. I hope he responds. Just trying to solve the problem... Thanks again Jay.
Gertrude
Did you by chance let your membership here expire for more than a month? If so then websites only stay up for 30 days before they're taken down. But I do think that Site Support should have a backup of your website. After all one of the perks of WA Hosting is daily backups.
Please open a ticket with SiteSupport - the community will not be able to help you with this issue.
See more comments
Why have one of my websites no longer is existance?
I went to manage my website allsportsandsupplies.com and I do not see it listed. I has been deleted why? I have put alot of time and effort into establishing it and I would lik
Thank you all for your responses and I am sorry for the late response...so loaded down with school work, I have three different sites here at WA and I renewed my yearly membership here about I think a month ago.. it could have been longer. When I first setting http://allsportsandsupplies.com, I got my domain name from http://godaddy.com and then switched it over to WA. I went through the normal procedures of setting it up properly and my site was up and running with no problems until about almost a month ago... I checked with http://godaddy.com and they do not have my domain name anymore because long ago I switched it to WA for hosting... What do I do now? Thanks again for all responses and I will be checking for responses often.
Gertrude
It looks like Marion was right. Something strange is definitely happening with your domain. Have you checked with Site Support?
Your domain name is registered at GoDaddy and you changed the hosting (nameservers) to Wealthy Affiliate.
Domain name registration and hosting are entirely different. At some stage your nameservers were changed at GoDaddy to a different host, if not by you then by someone else.
Go back to GoDaddy and change the nameservers back to WA so you can access your site again.
Please look at the screenshots I made for you.
Thank you, Marion for your response... my domain name is no longer listed at GoDaddy, when I switched it to WA a long time ago, GoDaddy no longer carries my domain name. I don't know that happened here at WA, because my site was up and running well here... then i received an email stating that my website will be taken down within a few days it I don't point my domain name to WA... well that was already done. and now I am finding out I have a totally different DNS... Do you know how I can get in touch with Kyle?
It's even worse than I thought. Your nameservers have been changed. I just did a whois lookup for you. Go to where you bought your domain name and ask them how it happened.
Yeah, it looks like the domain name registrar has been hacked or her account has been compromised.
Well if her domain expired then her nameservers would be the parked domain DNS of the registrar. I'm not sure if those belong to the registrar though so can't say for sure what's going on.
If you check the Whois record in my image above you'll see that her domain name doesn't expire until October next year.
Yeah it looks like she let it expire sometime last month and then she renewed it for another year a couple of days ago.
Sorry that's what it looks like. I just noticed the actual expiration date. I'm not sure what's going on. Maybe we should wait for Gertrude to respond. She hasn't weighed in on any of the messages here as yet.
Thank you Jay...also I tried some minutes ago to put in a request to SiteSupport, but was not able to because my website http://allsportsandsupplies.com is no longer listed in manager, so I was not able to put in a request... So I remembered when I first signed up to be a member of WA, Kyle sent me a welcome comment and I was able to report the problem to him that way; as a reply. I hope he responds. Just trying to solve the problem... Thanks again Jay.
Gertrude
Did you by chance let your membership here expire for more than a month? If so then websites only stay up for 30 days before they're taken down. But I do think that Site Support should have a backup of your website. After all one of the perks of WA Hosting is daily backups.
Please open a ticket with SiteSupport - the community will not be able to help you with this issue.
See more comments
I am trying to setup a new email address but I keep getting "Server Responded-ERR Login failed." I need to create a new email account...help!
Thanks,
Gertrude
Site Rubix Site Support can help with that Submit a Support Ticket to SiteRubix Hosting Technical Support
Why am I have trouble setting up a new email address?
I am trying to setup a new email address but I keep getting "Server Responded-ERR Login failed." I need to create a new email account...help!
Thanks,
Gertrude
Site Rubix Site Support can help with that Submit a Support Ticket to SiteRubix Hosting Technical Support
I can't seem to get a hold of Kyle. This is still in my outbox with it saying 1 reply. That isn't true, therefore I copied it. In hoping it would be able to send again, however once again you have to go through an act of Congress to get a hold of him. So here it goes I am going to paste it here and hope you can help me.
can you fix a comment that has been disapproved?
Private message
no
Dpiper2 days ago
Kyle I have spent all morning once again, Trying to fix my comment that got disapproved? I am looking at it in History right along with the other one the I did? I thought I could fix so I rewrote it. Here it is pasted below? Is this one going to be okay?
http://topfoundfootagefilms.com/the-sacrament-2014-christian-communes-in-america
What were your thoughts when they found out the sister had gone to the Christian communes? Well I got to tell you, my thoughts were I know she was enticed however did she make any attempt to stop it or was it a setup on the brother? Okay so when they arrived, if the sister had been enticed? Why would she be the one to meet them? Now I think I am starting to get it, this commune has Amish-type there. Which changes everything, now I am thinking she wanted to go but didn't want her brother to know for being he might be ashamed of her. Besides The Father figure being a leader, what was his purpose? Now I should of realized guess I wasn't going to find out why the sister left and kept it from her brother. Thank you for letting me comment. Donna I have ask support to, but that was just this morning. Thanks again Donna