My one website gone.
Few days ago I tried to open one of my website yet unsuccessful. I thought it was only a temporary problem of WA hosting yet until today I still unable to open it. Other websites load without any problem. I started to believe this specific website has crashed and can't open anymore. Worse still when I check Analytics it shows that visitors are increasing for this website..... Now I lost the chance to do some fine tuning and tweak to the website...This means my whole 2 months of hard work on this website also been washed off....
I am not sure what is the cause of the problem however I still hope if some computer or tech expert can identify what went wrong with it....
When I click login button from WA website hosting page, it opens a new tab (which is normal) and initially it shows a very long URL as like pic below:
It's like a transition page for my impression because it only last about 1 second and immediately change into another URL :
This time it seems like trying to load the wp login page but never does anything show up. It only ceases there with an empty page no matter how long I wait. When I click the refresh button this is the information show up:
No matter how many time I re-try, it just never show up anything.... However when I check if the real website still exist, yes it is still there. This means it is not being blocked or crashed. I wonder what should I do to recover it?
Recent Comments
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At least the front end isn't broken. So you aren't wasting traffic.
Do you remember what the last thing you did the last time you were in the admin area. Did you add a new plugin, change a theme, upgrade plugins? Sometimes things like that create a conflict and cause the type of issue you're having.
You can either submit a support ticket at https://my.wealthyaffiliate.com/websites/support or if you want to try to fix it possibly faster by yourself, you could go in via FTP and perhaps undo what you last did by deleting plugins which you can reinstall once you're back in.
Hi Chris,
No I didn't recall I did anything to it. It suddenly turned into this condition...
Yeah I think I will have to hand it over to the support team and hopefully they can help me.
Thanks for your kind info!!