About Chezya
Rank 5464
215 followers Joined January 2020
I love art/drawing, taking pictures of nature, and I enjoy humor. I am here to help set a foundation for my family, friends, community, country,

Posts

7

Questions

2

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asked in
Getting Started
Updated

Greetings!
I am trying to update my credit card information but I cannot see the edit option under billing option. Please help.

hey hi Chezya ... it's all ok ....

just so you know, everything is pretty much available online here on the amazing WA platform for you to access, including your WA accounts > WA Profile > Account settings > Billing / Membership / Payment Source ... click to Payment Source and you can follow the prompts and update and save ...

here's an 11-minute video on 'important stuff .... ' to help locate everything by our Marvelous Marion for your learning & viewing pleasure ...

it's very worthwhile ... wish it had been available when i started here as it would have saved a lot of time ... all the best ... :)

Hi, please go to https://my.wealthyaffiliate.com/home/my_profile

Subscription settings, payment source

Thanks Abie but this is where i have an issue. I can't seem to find the "Update Credit Card" area.

Thanks Abie, I managed to wait the payment out till the "Oops! Your payment failed" notification came up. Then I was asked to update my payment details. Thanks for the support

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Updating my credit card data?

Updating my credit card data?

asked in
Getting Started
Updated

Greetings!
I am trying to update my credit card information but I cannot see the edit option under billing option. Please help.

hey hi Chezya ... it's all ok ....

just so you know, everything is pretty much available online here on the amazing WA platform for you to access, including your WA accounts > WA Profile > Account settings > Billing / Membership / Payment Source ... click to Payment Source and you can follow the prompts and update and save ...

here's an 11-minute video on 'important stuff .... ' to help locate everything by our Marvelous Marion for your learning & viewing pleasure ...

it's very worthwhile ... wish it had been available when i started here as it would have saved a lot of time ... all the best ... :)

Hi, please go to https://my.wealthyaffiliate.com/home/my_profile

Subscription settings, payment source

Thanks Abie but this is where i have an issue. I can't seem to find the "Update Credit Card" area.

Thanks Abie, I managed to wait the payment out till the "Oops! Your payment failed" notification came up. Then I was asked to update my payment details. Thanks for the support

See more comments

asked in
The Wealthy Affiliate Platform
Updated

Recently i noticed that i am unable to access my site from my mobile smartphone. i tried to check for any errors from my dashboard but i couldn't find anything until i noticed

Hi, please check this resource and also submit a ticket to support
https://my.wealthyaffiliate.com/websites/support

Hi Chezya, seems you have tried out the recommended fixes. This leaves in my opinion with submitting a site support ticket.

Best wishes,
Michael

Thanks Michael, I managed to do just that and just awaiting their response. I hope all goes well. Thanks for the support

Hi Chezya, you are welcome. I hope by the time you get this everything has been resolved.

Michael

Hey Michael:-)! I am happy that the issue has finally been resolved. Thanks again for the support.

That is great to hear Chezya. Thank you for the update.

Michael

Send a ticket to the site support. Site support is an expert to solve for you.

It might be your SSL Certificate, see if this post and training helps

Thanks Chrystopher. I managed to check for validity and my SSL Certificate is still very valid.

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My site is not secure?

My site is not secure?

asked in
The Wealthy Affiliate Platform
Updated

Recently i noticed that i am unable to access my site from my mobile smartphone. i tried to check for any errors from my dashboard but i couldn't find anything until i noticed

Hi, please check this resource and also submit a ticket to support
https://my.wealthyaffiliate.com/websites/support

Hi Chezya, seems you have tried out the recommended fixes. This leaves in my opinion with submitting a site support ticket.

Best wishes,
Michael

Thanks Michael, I managed to do just that and just awaiting their response. I hope all goes well. Thanks for the support

Hi Chezya, you are welcome. I hope by the time you get this everything has been resolved.

Michael

Hey Michael:-)! I am happy that the issue has finally been resolved. Thanks again for the support.

That is great to hear Chezya. Thank you for the update.

Michael

Send a ticket to the site support. Site support is an expert to solve for you.

It might be your SSL Certificate, see if this post and training helps

Thanks Chrystopher. I managed to check for validity and my SSL Certificate is still very valid.

See more comments

Login
Create Your Free Wealthy Affiliate Account Today!
icon
4-Steps to Success Class
icon
One Profit Ready Website
icon
Market Research & Analysis Tools
icon
Millionaire Mentorship
icon
Core “Business Start Up” Training