Posts
7
Questions
2
Greetings!
I am trying to update my credit card information but I cannot see the edit option under billing option. Please help.
Hi, please go to https://my.wealthyaffiliate.com/home/my_profile
Subscription settings, payment source
Thanks Abie but this is where i have an issue. I can't seem to find the "Update Credit Card" area.
Hi, your best option perhaps contact site support
https://my.wealthyaffiliate.com/websites/support
Click yes for domain, then click not listed, then click other and you'll get to them, explain situation.
Hope you get it resolved sooner.
Thanks Abie, I managed to wait the payment out till the "Oops! Your payment failed" notification came up. Then I was asked to update my payment details. Thanks for the support
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Greetings!
I am trying to update my credit card information but I cannot see the edit option under billing option. Please help.
hey hi Chezya ... it's all ok ....
just so you know, everything is pretty much available online here on the amazing WA platform for you to access, including your WA accounts > WA Profile > Account settings > Billing / Membership / Payment Source ... click to Payment Source and you can follow the prompts and update and save ...
here's an 11-minute video on 'important stuff .... ' to help locate everything by our Marvelous Marion for your learning & viewing pleasure ...
it's very worthwhile ... wish it had been available when i started here as it would have saved a lot of time ... all the best ... :) Important Stuff at WA
Hi, please go to https://my.wealthyaffiliate.com/home/my_profile
Subscription settings, payment source
Thanks Abie but this is where i have an issue. I can't seem to find the "Update Credit Card" area.
Hi, your best option perhaps contact site support
https://my.wealthyaffiliate.com/websites/support
Click yes for domain, then click not listed, then click other and you'll get to them, explain situation.
Hope you get it resolved sooner.
Thanks Abie, I managed to wait the payment out till the "Oops! Your payment failed" notification came up. Then I was asked to update my payment details. Thanks for the support
See more comments
Recently i noticed that i am unable to access my site from my mobile smartphone. i tried to check for any errors from my dashboard but i couldn't find anything until i noticed
Hi, please check this resource Website Security Issue - Please Read and also submit a ticket to support
https://my.wealthyaffiliate.com/websites/support
Hi Chezya, seems you have tried out the recommended fixes. This leaves in my opinion with submitting a site support ticket.
Best wishes,
Michael
Thanks Michael, I managed to do just that and just awaiting their response. I hope all goes well. Thanks for the support
Hi Chezya, you are welcome. I hope by the time you get this everything has been resolved.
Michael
Hey Michael:-)! I am happy that the issue has finally been resolved. Thanks again for the support.
It might be your SSL Certificate, see if this post and training helps Website Security Issue - Please Read
Thanks Chrystopher. I managed to check for validity and my SSL Certificate is still very valid.
See more comments
Recently i noticed that i am unable to access my site from my mobile smartphone. i tried to check for any errors from my dashboard but i couldn't find anything until i noticed
Hi, please check this resource Website Security Issue - Please Read and also submit a ticket to support
https://my.wealthyaffiliate.com/websites/support
Hi Chezya, seems you have tried out the recommended fixes. This leaves in my opinion with submitting a site support ticket.
Best wishes,
Michael
Thanks Michael, I managed to do just that and just awaiting their response. I hope all goes well. Thanks for the support
Hi Chezya, you are welcome. I hope by the time you get this everything has been resolved.
Michael
Hey Michael:-)! I am happy that the issue has finally been resolved. Thanks again for the support.
It might be your SSL Certificate, see if this post and training helps Website Security Issue - Please Read
Thanks Chrystopher. I managed to check for validity and my SSL Certificate is still very valid.
See more comments
hey hi Chezya ... it's all ok ....
just so you know, everything is pretty much available online here on the amazing WA platform for you to access, including your WA accounts > WA Profile > Account settings > Billing / Membership / Payment Source ... click to Payment Source and you can follow the prompts and update and save ...
here's an 11-minute video on 'important stuff .... ' to help locate everything by our Marvelous Marion for your learning & viewing pleasure ...
it's very worthwhile ... wish it had been available when i started here as it would have saved a lot of time ... all the best ... :) Important Stuff at WA