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INSIGHTS3 MIN READ

I’ve got a Gravatar by the tail it’s plain to see.

bpais1

Published on September 9, 2018

Published on Wealthy Affiliate — a platform for building real online businesses with modern training and AI.

I’ve got a Gravatar by the tail it’s plain to see.

And, I don’t know what to do with thee!

Yessiree! I’ve got a head scratcher – at least for me, it is.

Here is my Gravatar:

Here is my wife, Marty’s Gravatar:

She’s a bit shy…

Marty writes articles for my gardening website – and, she is listed as an “administrator” User.

Marty received a comment through SiteComments for a recent post she wrote. When replying to the comment within Wealthy Affiliate, she found out that once the comment and her reply were approved, it showed up in her post’s comments as being from the gravatar, Jim.

She guessed that it must be because Jim (bpais1) is the primary Wealthy Affiliate member and Marty’s reply must have defaulted to Jim.

So, Marty went into Wordpress and edited the comment by removing Jim’s name and email address – and replacing it with Marty’s name and email address.

When she updated the “reply”, she refreshed the webpage post – and, guess what? Jim’s Gravatar image is still showing instead of Marty’s Gravatar image.

When I saw it, I was scratching my head so hard I was beginning to get much balder in the process.

I double-checked everything that Marty had done…

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My First Step was check to see if Marty shows up with her Gravatar as a “website administrative user”…

CHECK - ALL GOOD

Next, I went into WordPress to make sure she showed up the same way...

CHECK - ALL GOOD, AGAIN

My third step was to make sure that when she removed Jim's name and email address in the reply to the comment with her own name and email address - that the update was successful...

CHECK - ALL GOOD ONCE MORE (THIRD TIME'S THE CHARM?)

Finally, I looked at her webpage post and – sitting there – boldly going where no man should go – was my Gravatar – not Marty’s.

HEAD DOWN, DEFEATED, DEJECTED, DISTRAUGHT - I LOOK FOR ANSWERS FROM MY WA FAMILY OF WORDPRESS EXPERTS.

Any ideas, suggestions, or solutions to this dilemma?

I welcome all comers!

Jim (bpais1)

UPDATE!

Contrary to a belief expressed in the comment thread below, SiteSupport came through for me and identified the cause to this problem.

Turns out it was due to nefarious properties of the plugin:

Google Analytics Dashboard for WP (GADWP)

Once GADWP was deactivated, everything became hunky dory - and Marty's Gravatar is now showing up where it should be.

THANKS, SITESUPPORT!!!

YOU DA BEST!

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