I’ve got a Gravatar by the tail it’s plain to see.

Last Update: Sep 11, 2018

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And, I don’t know what to do with thee!

Yessiree! I’ve got a head scratcher – at least for me, it is.

Here is my Gravatar:


Here is my wife, Marty’s Gravatar:

She’s a bit shy…


Marty writes articles for my gardening website – and, she is listed as an “administrator” User.

Marty received a comment through SiteComments for a recent post she wrote. When replying to the comment within Wealthy Affiliate, she found out that once the comment and her reply were approved, it showed up in her post’s comments as being from the gravatar, Jim.

She guessed that it must be because Jim (bpais1) is the primary Wealthy Affiliate member and Marty’s reply must have defaulted to Jim.

So, Marty went into Wordpress and edited the comment by removing Jim’s name and email address – and replacing it with Marty’s name and email address.

When she updated the “reply”, she refreshed the webpage post – and, guess what? Jim’s Gravatar image is still showing instead of Marty’s Gravatar image.

When I saw it, I was scratching my head so hard I was beginning to get much balder in the process.

I double-checked everything that Marty had done…

My First Step was check to see if Marty shows up with her Gravatar as a “website administrative user”…

CHECK - ALL GOOD

Next, I went into WordPress to make sure she showed up the same way...


CHECK - ALL GOOD, AGAIN

My third step was to make sure that when she removed Jim's name and email address in the reply to the comment with her own name and email address - that the update was successful...


CHECK - ALL GOOD ONCE MORE (THIRD TIME'S THE CHARM?)

Finally, I looked at her webpage post and – sitting there – boldly going where no man should go – was my Gravatar – not Marty’s.


HEAD DOWN, DEFEATED, DEJECTED, DISTRAUGHT - I LOOK FOR ANSWERS FROM MY WA FAMILY OF WORDPRESS EXPERTS.

Any ideas, suggestions, or solutions to this dilemma?

I welcome all comers!

Jim (bpais1)

UPDATE!

Contrary to a belief expressed in the comment thread below, SiteSupport came through for me and identified the cause to this problem.

Turns out it was due to nefarious properties of the plugin:

Google Analytics Dashboard for WP (GADWP)

Once GADWP was deactivated, everything became hunky dory - and Marty's Gravatar is now showing up where it should be.

THANKS, SITESUPPORT!!!

YOU DA BEST!

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Recent Comments

8

If you're interested in how all this turned out, please see "UPDATE!" above.

Thanks, SiteSupport !!!

Jim

Hi Jim I thought sitecomments was your WA account details only. I thought when you logged into you website account that activated your Wordpress gravatar. Do I have that wrong?

Hi Glenys,

That's true. My personal WordPress Gravatar is activated, "Jim", when I log into WA. And, when my wife, Marty, replied to a comment on one of her posts, it automatically posted my name, email address, and Gravatar when it was published.

Then, Marty logged in to WordPress with her login information and edited the reply she made to the comment - changing my name and email address to her name and email address - which is associated with her Gravatar.

After she updated, she checked the post and it showed her name, "Marty", as the person responding to the comment - but, it showed my Gravatar image.

I still haven't been able to sort it out - and, I don't want to burden SiteSupport with something that they most likely have no control over.

Jim

Is there no one who has any solutions? I know I sure don't.

Especially, since one of Marty's replies to a post last year in July was correct - including the correct gravatar image.

It doesn't make any sense.

See the attachment.

Help!

I hate to bother SiteSupport about this - I know it has to be an easy fix I'm overlooking.

Jim

You can't bother SiteSupport for this because it is not a WA problem, it's a Gravatar problem. I have issues with mine from time to time (it's managing at least six email addresses and multiple images for each). It's a Wordpress problem (they own Gravatar).

Then, riddle me this, Mel - how is it that it shows fine in last July, 2017 - and doesn't show fine now?

That doesn't make any sense!

Jim

Yes it does - there have been multiple Wordpress updates in the intervening period of time - and perhaps your theme is not compatible with the current version of Wordpress (this can often be the culprit). Again, Gravatar is a Wordpress animal, not a WA one.

If the "multiple WordPress updates" made my "theme" incompatible, then it should show up as a problem in both posts - the most recent one, as well as the one in July, 2017.

BOTH posts should be incompatible. But, one of them - July, 2017 - is fine. And, the most recent one is not fine.

That does not make sense.

Jim

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