A Suggestion On How We Answer Newbie Questions
Published on February 29, 2016
Published on Wealthy Affiliate — a platform for building real online businesses with modern training and AI.
I've noticed 2 things which go hand in hand.
- WAers answering newbies questions in classrooms with
"Follow the lessons, its all in there." - Newbies in chat saying "No one will answer my question, they just tell me to "follow the lessons."
I gotta say, I think this pretty bad. I know for absolute certain if I had gotten an answer like that the first time I asked a question, I would have been out of here and had never signed up.
I remember first finding WA and thinking, 'What is this place?' 'Is this for real?' 'How come I've never seen this in the 10 years I've been looking?' 'This can't be for real.'
I was completely overwhelmed, excited, cautious, and very skeptical.
We need to think of it from their perspective. They've most likely been scammed or have absolutely no idea what they're doing. Very few come here with both experience and scam free.
If we keep answering with "just follow the lessons" some are going to immediately think "something's up" because, in their mind, they just asked a simple question.
That's Not The Only Problem
Ready to put this into action?
Start your free journey today — no credit card required.
Not only could they be suspicious but by adding a few sentences before you say 'follow the lessons' you're giving them exactly what they came here expecting. AN ANSWER.
Those who do Bootcamp and promote Wealthy Affiliate, RAVE about the support here.
"Have a question? You'll get an answer within minutes from the amazing community at WA."
Not so, all the time....
***** By not answering the questions, you're doing an injustice to those WA members working very hard getting new members to WA *****
A Suggestion On How We Answer Newbie Questions
How NOT to answer a question:
Question: How do we make money from our website?
Answer: Just follow the lessons.
How To Answer A Question:
Question: How do we make money from our website?
Answer: There are many ways you'll be able to make money from your site. Some include affiliate links, ads, email marketing and more. You'll learn all about that in the lessons. Keep following along. :)
Would love to know what you guys and gals think.
Best,
Stephen
Share this insight
This conversation is happening inside the community.
Join free to continue it.The Internet Changed. Now It Is Time to Build Differently.
If this article resonated, the next step is learning how to apply it. Inside Wealthy Affiliate, we break this down into practical steps you can use to build a real online business.
No credit card. Instant access.