People who talk about the problem w/o offering a solution don't have one. - They're looking for a solution. - They're hoping someone else will hear their frustration and offer up something helpful. -- It may seem silly, but at least they are trying to define the problem so someone else can put forward an idea they can grasp. - defining one's problems are half the battle. -- People who offer solutions that are unrealistic or silly haven't examined themselves & don't understand themselves.