Site hijacked? what to do about it?
A couple days ago I was having problem logging into my dashboard and content builder. Sent in support tickets to Wa and thrive where I bought the content builder. Everything seemed fine from their end. I still have another site I can't access. Support on both ends is befuddled to say the least.
This morning searched my site and found a site with this as a prefix:
I'm assuming this is a translation and redirect. A lot has been added that I didn't create.
Anyone see anything like this before?
Is there anything I can do about it? I'm pretty sure this is going to mess with my rankings.
Update: virus scan my computer. Nothing found. Doing a deep scan including a back up child theme I built for this. Will be removing plugins after scan and reloading theme Iconic pro. If all this doesn't work will fall back on child theme. This could take a while.
Update 4/5/16: Site is up and running. No viruses or malware found on computer. All plugins are working. Extra site with the prefix (shown above) is no longer showing up. Have some work to do rebuilding content and links on site, but happy to have it back.
Don't know if anything I did helped, but feel better about having extra backups, updated child theme, and a better understanding of site security and process to go through when problem occur.
Thanks for the help.
Of Interest: Originally when I couldn't access dashboard, login page was showing (http:\mysitedomain.com\wp-logmein.php) with a blank screen. Reading up on this in WordPress help, one reason for this is repeated login attempts with incorrect password. This is a safety feature built in.
Now, off to writing more content.
Once again, thanks for the help. Kirk.