Knowing how to communicate within The Open Education Project system can truly make the difference between educational success and failure. Knowing when and how to reach out for help, how to properly communicate with others, and how to maximize your networking potential within Wealthy Affiliate will help speed up learning efficiency.

I am going to discuss the different "communicative" aspects within WA and show you how to best use these.

Live Chat - Need help in real time? Live Chat allows you to interact with Carson and myself along with other members at Wealthy Affiliate in live manner, discussing pretty much any topic that you are interested in talking about. This is the first place you should go if you need help "NOW" as someone there will likely be in chat and have the knowledge to answer your questions. You will find the Live Chat within the main "Dashboard" here at WA.

Don't be afraid to ask questions or join in on conversations. Chances are if you have the question, someone else had it at some point and was able to figure it out. That is what the chat is there for, there is no such thing as a stupid question! It is all part of the learn process.

Profile Communication - Within many areas of Wealthy Affiliate, you can either click someone's image, their name, or "view profile" button (depending on where you are at) to view their profile. Once on a fellow members profile, you can communicate with this individual directly via the profile feed.

This is a great way to interact with people right within their profile in a personal and direct way. You can learn a lot about someone and their activities by visiting their profile, follow them, and get more information about the person via their bio.

If you want to leave a message, you simply use the comment box (as shown above) and leave a direct comment, message, question, etc. This is a great way to get in touch with someone personally, without having to send them a private message (which others cannot see and benefit from).

Follow People - This is not as obvious as some of the other ways in which you can communicate within the OEP system, however it is one of the most powerful. That is, FOLLOWING people that interest you, that you like, that help you, or that you find engaging.

The reason this is so powerful is because you have a "Personal Feed" within your Dashboard where you can see what the people you are following are doing. This includes there activities within WA, what they are blogging/writing about, the training they have created, the interactions they are having, etc.

Also, by following and networking with others, you will build up your following yourself. There are a few different ways to follow people..

  • Within their profile - There are many links to someones profile within the system, whether it be within a chat, within a blog post, within dashboard activity or a can visit someones profile from many places and "follow" them once you get to their profile.
  • Within training or blog posts they create - Within every training resource, you will see a member bio with a Follow button within it. If you like the training, I suggest you follow that particular member as they likely will have lots of awesome stuff to share in the future. To follow, you simply click the "Follow" button.

    Note that you will not see the Follow button with a member bio (inside of the training) if you are already following the creator of that particular content.

To see your following, you can go to your profile:

Interacting within Training - To understand something, you need to educate yourself in that particular area. Being active and engaging in the training within WA OEP will act as a very significant boost in your productivity, your knowledge base, and ultimately lead to much more efficiency within your business.

If you don't understand a particular topic, the first thing you should do is search within the training search bar to see if training is available. If something similar is available, you will want to read through it. As you are reading, if you have any questions on that particular training, you will want to leave it within the training.

Engage in Blog Posts/Stories - People have a lot to share and sometimes some of your best ideas will come from the most obscure content. I personally read blog posts daily and get a ton of insight and value out of just reading them, regardless of their nature. Sometimes someones story about how they are frustrated or how the just had the most exciting day will give me an idea or inspire me to create something.

Sometimes a blog post will help you resolve your existing issues. Sometimes you will see a blog post on a "news item" and it will allow you to engage and learn about a brand new topic related to Internet business. Follow people that write quality posts on their blog. Also, interact within people's blogs, it can lead to a much better network of friends along with some of the best ideas and education you will get!

Also, this includes your own blog posts. If you have an idea, topic or just a story of yours that you would like to get out there and discuss, create a blog post of your own. You want to learn more about a topic, a great way to get help is through a blog post that articulates it.

How to Contact Us (Kyle & Carson)

Need help with something and you feel as though you have reached your last resort? Have something that is a bit more private about your business that you would like to discuss with either Carson or myself? We are here to help!

First and foremost, if you are trying to get in touch with us with a question that can be discussed in an open medium, I would suggest you post it in a Live Chat. Carson and I frequent live chat and are in there hanging out and helping people on a daily basis. If you want to catch us, look there first.

If you cannot reach us there or you have something that you would like to discuss in Private, you can send Carson or myself a private message (PREMIUM Members Only). If you go to either one of our profiles, you will see the Private Message button (shown below).

To find us and other members, you can do a search from anywhere within WA using the search bar.


This will take you directly to our profiles.

Lastly, you can post your question or message on your profile feeds. We regularly check these as well and would be more than happy to help you out there. You will see the feed on our respective profile pages.

Be Active, Be Engaging, See Results

The best students in school are typically the ones that study the hardest. The MOST SUCCESSFUL ones are the ones that take action, engage regularly with others and get involved in discussions, ask questions when they need help, and teach others when they can.

The more you communicate within the Open Education Project and interact within the system, the more success you are going to see (in business and personally). Don't be afraid to ask for help...there really is no excuse for you to get stuck! We are here and there are 1,000's of other members with the knowledge you need that are willing to share it!

Many avenues of communication and relationship building are at your fingertips!

Join the Discussion
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Recent messages
mlvnjk Premium
'Ok", great Kyle...trained by Professionals to
be Professionals...nothing wrong with that
my friend !!
I was hired by a company one time who told me that
what ever experience I had from working with other businesses,
they didn`t want to hear about it !!
They said that they were going to teach me in their own way,
that I would be trained by professionals, to be a professional !!
And that they did, with all my focus on their business. Just taught
I would drop that by you.
Let us not bring any outside luggage into WA.
You are all doing such a great job !!
Bravo !!
RoriO Premium
Hi, in the first lesson, Page 1 of "Wealthy Affiliate -- The Open Education Project," Kyle talks about
The Dashboard - Global, Personal Feed, Notification
However, I find this perplexing because his images don't show those; ergo, I am not sure what he's talking about. Help, please?

Page 2, my Dashboard looks nothing like portrayed. Mine looks like this
Numerous Premium
If you click on Activity Dashboard, That is where the Dashboard is now. The site has been redesigned, but everything is still there.
RoriO Premium
Okay, I'll assume things have different names, different look. I assumed since it was updated Dec 4 it would look the same.
Numerous Premium
I think that date is actually for all eight pages, and I know one of the other ones was just updated. If you're looking for something in particular that you can't find just ask.
RoriO Premium
So if Global Feed is now the Globe, Personal Feed now the Envelope for Private Messages, Is Global Feed just another name for Notifications?
Numerous Premium
If you go to the Activity Dashboard and then go to the Activity tab, there are settings to customize your feed. You can set it to Everyone which would be the global feed or Friends which would be the personal feed.

To the left of that are settings to pick which items come up, All, Unanswered questions, success, etc.
RoriO Premium
Just trying to use WA optimally.
Kismet12 Premium
Is this the reason when I was having so much trouble with my website, no one would help me was because it would be promoting WordPress? That's just crazy, most of us start out here knowing nothing and if no one can help with problems on our themes, I can see a lot of people walking away.
I have extensive knowledge of web design, but these weren't my designs, so I felt helpless because I didn't know how to make the darn thing work, but because of my background I kept with it, but it came close to where I didn't.
Barryw1 Premium

WA members are available to help you in any area you need help.

Wordpress or otherwise. However when it's a matter of personal preference only the individual can decide that.
ChrisGooden Premium
Plenty of people here willing and able to help. I don't recall seeing your query. What was it?
Numerous Premium
So a couple of questions, and I'm not trying to be nit picky, but I spend a ridiculous amount of time around lawyers and dealing with legal documents. I've kind of developed a need for precise language, and those rules seem to be more representing a spirit of the intent than a literal intent.

Rule 18, what's considered a product? Taken literally with the emphasis on "ANY", I would consider this a really broad term, but in the maybe three hours I've been here I've seen posts about YouTube, specific video software, and a whole classroom dedicated to Wordpress. To me these are all products. So is the key in the word "promoting"? But when combined with rules 5 and 6, it seems like saying anything good about any product is promotion of that product.

So for example Wordpress seems to be the CMS of choice. Any training on a plugin is out? I do web design for a living. All my clients use WP, and one of them got hacked. It was a mess to clean up, and I think WP security is one of the most important things that people ignore with WP and I would be happy to do training on it. I use one specific plugin though. I'm not saying you can't use others, this is just the one I use, and there are certain things you either need a plugin to do or you need to know how to code. So is the line a general blog post saying here's what you need to do, but you'll have to figure it out for yourself? Because than we come to my next question and it seems like I can't even say, "and here's where yo go to figure it out."

Rules 2 and 9 seem to be contradictory. You can't copy anything in and you can't reference anything outside. 9 says "required to go to an external website" though. So the spirit seems to be don't gratuitously be linking to outside resources, but assuming you give a thorough answer is it OK to add a reference to an outside resource for more information if desired? I tend not to expect people to accept my word for things and prefer to send them to the source so they can decide for themselves, so I want to know if I should really not be doing that.

I guess my problem is I have 20 years of programming and marketing experience, and I came here because I was looking for a community to share some of that with. I was kind of skeptical about coming here for my own reasons, but I got pulled in by the Black Friday Deal and decided to give it try. At first I thought it was going to be way better than I hoped. But after reading this I feel like I'm going to be walking on egg shells not to say the wrong thing anywhere.
Labman Premium
So, if I recall correctly, rule 18 is referring to promoting products to other members of WA. We are a community where people are learning. Selling to the membership isn't allowed. That is what your website is for.

You can certainly provide training to help other members understand a particular product. Just don't use your affiliate link to sell to them.

If it is a helpful reference and you are not getting compensated for sending people there, then you can include external references.

Hope this helps clarify.
ChrisGooden Premium
WA is an education resource. A school. A college.

We are all here to learn, from WA and from each other.

WA is not a flea market for peddling stuff to classmates. If you read the rules in that context you will understand them correctly. They do not apply to the websites that you create and market to the outside world.
Numerous Premium
So didn't realize when I posted that I was posting to 8 different things and not just the Spam is a No No post. Sorry about that. Direct link for reference.
Numerous Premium
Chris and Labman, thanks for your answers. I'll keep those in mind and those do seem like a good way to look at it, but if you read the rules from a completely new person's perspective that's really not how they read.

However, based on conversations I've had elsewhere your perspective may be too lax, because I definitely could see how people would use that as a way to "sneak" things in. It kind of goes back to what I said about the spirit vs the letter.
Rion Premium
I wonder why posts sometimes get removed?
I clicked the link, and here's what it says:
×Oops! The blog that you are looking for does not exist.
ChrisGooden Premium
Hopefully @Onmyownterms will give his own response soon. Or you could PM him and ask.

I once had a post "blacklisted" 'cos it referenced something that WA would rather keep at a good distance, and rightly so. It got straightened out with a few PM's.
Numerous Premium
Thanks. I updated my comment. Mel took it down on his own. He didn't like his tone in it.
Numerous Premium
I've talked to Mel about it. Unless he says something different, I'm pretty positive he took it down on his own, and since Kyle basically commented in support of what he said I don't know of any reason to believe differently.
seconds2work Premium
You can count me in on The Open Education Project. I'm for teaching others what I've learned here at WA. I'm glad I found this information.

I was just saying the other day how I wish I had someone to push me, give me so feedback that will help me help my business and all along I had a system that I was not using.

I'm learning a lot here at WA, but I think I'm lacking some social skills. The Open Education Project looks like it may be something that may help me readjust my comfort zone.

Thank you again Kyle