6. Use the chat function if you where not successful finding your answer in all the drop downs, you find it under the "Help" tab.

OR go to the live chat via the dashboard on the homepage

and start chatting right there.

7. If nobody in chat knows an answer, go to the PM option, the final option.

You can enter private messaging 2 ways.

Here under the "Help"tab

and here at the little envelope

8. Ad your question in the topic!

And again a drop down will appear with suggestions which might answer your question.

9. Not yet the right answer?

10. Sent a PM to someone of who you think can help you, after you have taken advantage of all other options

11. Don't use PM to ask for comments or feedback

12. Include always your website URL if your question concerns your website!

13. When you have website issues, website down or not functioning correctly, domain name problems, you can ask support for help. You find Site-support under the "Help" tab too.

Fill in the form.

14. How to submit a support ticket

How to submit a support ticket to siterubix hosting

15. How to contact site support when website is missing?

How to contact site support when website is missing?




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Recent messages
janmar Premium
It is a great reminder to always start with the search bar. there is so much information there. It will save us so much time.
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Loes Premium
WA is a very complete database of knowledge Janice
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JeffreyM1 Premium
Thanks Loes,did you know that I was searching for something this morning or is it just a coincidence.???
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Loes Premium
No, I am clairvoyant, Jeffrey;)
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acelaya Premium
finally someone explained it... people go into chat with basic questions that appear in course 1 even being premium for months. Many dont use the search method at all!!!

nice awareness
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Loes Premium
Hope the right people bother to read this training Aitor;)
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startouched Premium
Great training Loes!! There is an answer for whatever you are searching for here at WA, or someone who will know the answer. Love it!
-Kathy
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Loes Premium
I do too love it Kathy:)
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Good job
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CateR Premium
Uhmm...... I know it's not quite the topic but....
where did you get those nice arrows and may I use them too?
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Loes Premium
Yes you may use them Cate, PM me your email address and I will send you a couple, most of them are smaller than 50x50 and will not upload here.
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CateR Premium
Thank you Loes :-)))
I shall do so immediately.
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CateR Premium
Thank you Lovely Lady - they are beautiful!
:-))))
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Loes Premium
Enjoy:)!
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