yes you have to download and install Filezilla

I blurred out my details bruh. Listen to the smooth sound of my voice. ;)

I do not hear well without eyes even if the Voice is smooth. Ciao

This is exactly what is happening to me...did you figure it out yet?

Sorry, no. No one has replied .

Click on the Site Rubix – Site Manager. Choose your website and click on details icon to get your FTP credentials.

I would leave that hosting where it is to maintain the email. You can host your affiliate sites at WA and leave the local site alone.

Thanks, Labman, but I don't have an existing site for the perfume, therefore I need to get this site up to sell my local products locally. How do I continue building the site then as I can't get any further if I don't point the domain to the WA servers and I need to build the site now. That will be a bridge for me to get my local customers (I have a database of 12000 +/- email addresses) to go and check out the new websites I am building at WA. I have just set up my first one called http://lifebay6.com but haven't finished with it yet. I need to get a perfume site up and I need to use the domain I have for it and I need to use the sitebuilder here, so I wait with baited breath to hear your solution.
Thank you very much for taking time to help me.
I am editing this comment as I think I have solved the problem. I have just gone and bought another domain - Scentilicious.rocks so I can build the site using that domain and send my local customers to that url.

Most hosts will provide a way to install WordPress on your site. It is not as easy to install as here at WA but will provide the same background service.

Once you have WordPress on the site, it is a matter of choosing a theme and installing the plugins that you need. You will have to do these manually since the WA utility won't be able to access your site on a different host.

This will help: http://onlinelabguy.com/wordpress-learning-lab

Your have to click one of the folders to open up the files. Should be httpdocs or public I think.

thank you :)

Thanks nathaniell...it's working again...doing the happy dance :)

My FTP client has always shut down if I leave the connection open for too long, regardless of where I connect to. I figured it was the FTP client, not the server.

Mine too. The control connection allows for just over an hour of idle time on the data connection, yet I’ve never gotten close to such a time limit. There are so many variables with this one, let alone the ftp client. And still, today, why couldn’t the server be programmed to disallow beyond 45 seconds of an idle data connection? Yea, the control connection is the stethoscope on the heartbeat. Yet with the ftp having been around for what? -20 or 30 plus years, why not have the server be scoping out the data connection too? I could be wrong, just a thought. Therefore, I’ll be keeping an eye on my ftp’N henceforth.

And for the ftp non-connects here in WA, perhaps by changing the WA issued Admin password shakes up the ftp user &/or password? Just a thought that I just might play around with later on.

Great!

Thank you foe asking this very important question. I would like to know the answer to this too.

check your password and user login. What's the error you're getting? That should provide a lead to what the issue is.

Primary: NS1.MYWAHOSTING.COM
Secondary: NS2.MYWAHOSTING.COM

It might be your internet connection.

Mine timed out when my connection was bad

Awesome man. Yeah, it's crazy - who knows?!

Glad you could figure it out

Well I rebooted the ipad and now it's working

Did you change the DNS? Did you build the website in Wealthy Affiliate?

Hi thanks for the reply. My domain is godaday and I build my website using hostgator hosting. I have just change my DNS to wa hosting. Will i able to get my whole website back?

Cool. Thanks for letting us know. I'm sure it will help someone in the future.

No problemo :). Thanks for this troubleshoot in the first place!

I have not see that one. Have you tried to copy/paste that error into Google and see if any solutions come up?

Good tip. Thanks.

I am connecting ok with filezilla and able to add files to all directories on the web server except root. I need to add my Google verification file in root. But I keep getting
Command: STOR googleeccf7393201f6843.html
Response: 550 googleeccf7393201f6843.html: Permission denied
Error: Critical file transfer error

I have no clue. I have dones this on Bluehost and even the GoDaddy without issue in the past. What's up with WA hosting?

Great. Glad this worked for you.

I would double check passwords and login info to make sure everything is 'case sensitive' with no spaces. Have you tried disabling your firewall?

yep, I have disabled the firewall and everything you suggested. The problem is not logging in, after I log in I can't access the folders in my website. it gives me back an error "500 The server returned invalid response for PASV command"...

where are you hosting?

PedroSousa I get the same error. It is doesn't allow us access to our directories. I have tried to different FTP clients - FileZilla and Core FTP, I log in using my site names, user name and password given to be by WA and still it kicks me off/no access to site directories.

I found these instructions below on the internet. They are the opposite of what's in the video, but it's worth a try. I would take your error, paste it into google, and see what info this can turn up. There's obviously a setting that it's set right - have you tried different ports yet?

Open Filezilla, go to Edit -> Settings
Click on Connection -> FTP: Choose Active
Click on Connection -> FTP -> Active Mode: Select "Ask your operating system for the external IP address"
Click on Connection -> FTP -> Passive Mode: Choose Fall Back to Active Mode
Press OK.

And have you seen this discussion? Maybe asking here would get you some more ideas https://my.wealthyaffiliate.com/website-development-programming/what-port-do-i-use-for-ftp

FTP is a way to transfer things from your computer to your website, or your website to your computer.

Where are the files located that create your website? They are on a host, for example, WA.

But what happens when you want to take an image or file and put it on your website? Or what happens if you want to copy something from your website to your computer?

FTP is one way to do this.

I hope this answers your question.

Nathaniel said
"Or what happens if you want to copy something from your website to your computer?"

Just highlight it, copy and paste image and text into a TextEdit document on my Mac and save it.

:) That is true.

But what about your .htaccess file? Or what about a plugin or theme? You cannot copy/paste these things.

For example, I bought a professional plugin about a year ago, and the purchase link since expired. Recently, I decided to use that same plugin on a new site, so I downloaded a copy of the plugin from my old site via FTP, then uploaded it to the new site.

Sometimes Google or other secure access type things will give you a file to upload to your website to confirm that you are the owner. If this is the case, the ONLY way to get the file into your site is by uploading it from your computer with FTP.

All that considered, for basic use of Wordpress and affiliate marketing, most can be done without FTP. It's definitely a good skill to have and be able to use, but not necessary to have a working website that makes you money.

ladyvalerie5. FTP is software used for uploading files to your web page.
Hope I answered your question right, if I didn't will someone please correct me.

ftp stands for file transfer protocol. and yes kiwinana is correct that it is a software that can allow you to move files into your website. Most cases won't require this but occasionally a file will need to be uploaded or downloaded using this software. See Nathanielle's reply above.

This is the message I got in the video: Connection time out.

Are you sure you've disabled your firewall? You might not think it, but this can prevent you from connecting to the server. Also, check that your password and logins are correct. They are case sensitive, so PassWorD is not the same as Password. This is probably not the problem because if the connection is timing out then your password verification is not the issue, but it's worth trying.

Are you using Filezilla or CoreFTP? Perhaps try switching, or connecting to a different site if you have more than one.

If you are entering a Port (21) as Kyle suggested, try entering no values for this and let it connect automatically. If you are entering no values, then try Port 21. If Port 21 doesn't work, do a search in Google and see what some common ports are and experiment.

Hope this helps. Let me know.

I had problems with FTP a few weeks ago. Here's a link to my blog post and what fixed it:

https://my.wealthyaffiliate.com/thomaspaul/blog/frustrated-ftp-isn-t-working

Also if you have a capital "i" it might look the same as a lowercase "L" if you are typing it out. Here's an example: which is the capital i and lowercase L: Il ???

Thanks a lot for your answer. I've tried disabling my Windows Firewall and also making an exception of Filezilla. Neither worked. I've checked all logins about 100 times! i've also downloaded CoreFTP, which I didn't get on with.

Also, thanks for your reply, ThomasPaul. I did look at your Blog but unfortunately that hasn't helped either

What's the exact word for word for word error message you're getting? Might want to try to do a google search with that message and the name of the FTP client to get some ideas to try. Is windows firewall the only firewall you are using? might want to do a google search of "windows firewall preventing FTP" or something like that. Might be even worth it to uninstall windows firewall completely to try it out. If you do try the complete uninstall make sure you reboot your computer. Once you reboot computer connect to the internet and try to FTP, if it works you know it's something to do with windows firewall.

The exact message is:
Error: Connection timed out
Errot: Could not connect to server

Do you have access to another computer such as a friend's computer where they'll let you install an FTP program? If you do, I would try that and see what happens. If it works on another computer then we know it has something to do with your computer.

Thank you, ThomasPaul, I'll try that but it will have to wait for another day - i'm feeling too deflated about all my WA activity at the moment to do anything all

Lol. I'm looking forward to the video too! Sometimes they render quickly, sometimes it takes a day or two. We'll see.

On the other post you said you figured out you normally don't need FTP. This is true. I use it for a few things though, so it does come in handy.

1) Last night I broke 30 different websites when a plugin update caused an infinite redirect. I had to go in FTP to delete the plugin.

2) Sometimes Google will ask you to upload things via FTP to confirm you are the owner.

3) Some plugins/themes are too big to upload with the Wordpress uploader and need to be done with FTP (these are usually paid things).

It all sounds like greek to me, but probably something I'll need at some point, so better figure it out soon, or be sorry later. You have 30 websties??? Geez, I figure at the rate I'm going, it'll be MONTHS before I have one!

Anyway, maybe I'll go back and see where I got lost on this FTP thing, and if this Port 21 thing Kyle was talking about doesn't work, or make sense, then hopefully your video will.

Thanks for letting me know what it's all about though, another thing I was clueless about. I think I've used the word "clueless" more in the last couple months since I joined WA, than I have in years, oh well, if the shoe fits. Anyway, I'll check tomorrow or so and see if your video is up.

Kiya05, I was taken to the same trainings page when I clicked on the "download free FTP program." Not sure what the deal is with that. I'm using Safari, so maybe it has something to do with that.

Hi Kayla, that's my niece's name, I named her because I thought it was a great name, do I have great taste, or what? Anyway, I have Internet Explorer, but I will probably have to change at some point. When I was with WA before, some things didn't work, and I had to change to Firefox, then it was OK. After I quit I changed back to Explorer, habit I guess, since I'm starting to think it's not the best. My Pinterest site keeps saying to switch to improve my speed, so I'll probably do that soon.

I think the problem I was having with FTP is it wouldn't dowload, and someone told me that it had been deleted, and to watch the tutorials, but then they kept linking to other things to read, and I just got frustrated, so I went to Live Chat and was told I didn't need it, so I went with that. I still need to watch this video and see what it's all about, maybe save it, just in case I need it someday.

I don't know what Safari is, but most this stuff is a mystery to me at this point, but I'm pushing through. I asked Kyle about FTP too, just to make sure I really didn't need it, and he also said I didn't need it, maybe at some point, I foget what he said about when you need it, but from what he said, I don't think most people do, that's what I'm going with anyway. Good Luck, let me know if you find out anything contrary to that.