Author MarionBlack
2014
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In this video I'm going to walk you through submitting a support ticket to Site Support. Site support is only for technical issues with your website or your domain specific email.

If you have other problems that are not related to the techie stuff then click this link to find other ways to get help.

There are two ways to find Site Support. From the menu on the left click on Websites and you'll find site support at the bottom of the card. Or click on Help Center in the menu on the left and you'll find it there.

Please bookmark this page 'cos you may need it one day.

More Training by Marion Black - Sorted

As always I'm here to help you,

Please share the love, click 'Like This' (if you do). Ask a question, share something or leave a comment.

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donwardle Premium
Thanks for getting me started. I am moving several websites to WA.
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MarionBlack Premium
That's good to hear.☺
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afred Premium
thanks Marion for helpful video!~Amy
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MarionBlack Premium
Thanks for watching Amy.☺
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KRiches Premium
I can attest that Website Help is prompt in fixing your problem, and like Loes said, knowing that you can screenshot your problem proves to be very helpful with speeding up getting the problems solved. Great job!
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MarionBlack Premium
WA support rocks!
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Loes Premium
Hi Marion, I see you can send screenshots too, with a support ticket now, thanks for the explanation, I bookmark you, because I see sometimes this question come by, Loes
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MarionBlack Premium
Thanks for bookmarking Loes. :-)
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judebanks Premium
Thanks, Marion. I'm sure it will help many people with the first time they need to put in a support ticket. I shall send them to your training. ~Jude
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MarionBlack Premium
Thanks Jude. Hopefully not many people will need it because the hosting here is great. I'm really impressed with the speed and helpfulness of the support team. ~Marion
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judebanks Premium
I agree. ~Jude
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