Risks with Drop Shipping

As with any model of online business there are risks or issues to consider. Weigh these up in comparison to advantages and the decision is yours.

1. Lower Profit Margins than holding your own physical stock.

You won't be the only person taking the drop shipping route.

The benefit to the customer, and usually why we shop online, is it's easy to compare prices for the same goods.

Most drop shippers offer ultra low prices in reflection of their low overhead costs and to win business.

Be aware you will need to do the same if you want to win business. When deciding your mark up and profit base do your research and offer competitive pricing.

Your profit margin will be lower than some larger major retailers but will be substantially higher than affiliate commission.

2. Suppliers are not all made equal

Shop around for good suppliers. Some drop shipping suppliers are awesome, some are crooks...research and ensure your supplier is offering you the best rates, deals, packing and postage etc.

Remember your business will grow and succeed or it will falter and die. Usually this is of your own making...however with drop shipping your choice of supplier will affect your business. They must keep quality stock records, tracking information and provide on time delivery and customer service.

3. Shipping Costs

You will offer multiple products and probably use multiple suppliers. Shipping costs will differ for each supplier.

If one of your customers orders 3 items from your store and each of these items comes from a different supplier with a different shipping cost you need a strategy.

You can charge your customers delivery when they make a purchase. To determine this cost look at your suppliers, average the shipping costs that they charge and apply this formula to your customers sales. Sometimes you will need to absorb the additional cost of a suppliers shipping to keep customers happy.

Not many customers will return if they are made to pay different shipping costs per item.

Shop around...many drop shippers offer you free shipping of their goods as they add it to their base formula and so ultimately you're paying for it when you purchase their goods on behalf of your customer.

4. Quality Control

When you add other third parties to your sales process you will occasionally have issues and errors can happen.

Things like missing items, poor quality, damage or mere returns will be your responsibility. While these issues may be the fault of a supplier if you want to retain your reputation you will need to be the person who deals with the customer and rectifies the mistake.

While annoying it is all part of the drop shipping process and can happen if you were doing the shipping yourself.



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Nice post, Jason. I especially liked your pointer with the shipping fees, hadn't thought of that yet. The profit margin may be smaller but you also don't have the risk of being stuck with unsellable inventory, so that ay even out a bit.

Is there a special 'lingo' for dropshippers? I can imagine it being so popular that googling 'dropshopping inventory' may not lead to the best results ;-)

Thank you, Wim
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kapalmquist Premium
I work in the IT department ("backoffice" enterprise group) of a fairly large electronics component distributor. I am deeply involved with our dropshipping operations. I would agree wholeheartedly with your analysis of the pros and cons. I recently developed an auto-dropship system that creates Vendor POs from Sales Orders. Even with more than one year to deliver, a large budget and several testers I must say that auto-dropship is one big headache. And it wasn't even considered until the volume of dropship orders exceeded 400-500 lines per day. So your advice to stick to manual fulfillment is spot on.

And now that I have become an "expert" and am looking to enhance my pre-retirement income and develop income streams that I can continue after my official retirement, it looks like Dropshipping could be a winner for me.
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NWHiker Premium
Hi, Thanks for your information on drop shipping. Do you know of any plugins that will calculate a shipping quote for a customer on a site linking into the API from a trucking company, UPS ground or FedEx ground? I saw this capability on a website recently. You could get a UPS ground quote or press another button, fill out a small amount of info and get a LTL truck quote.

John
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DaisyB Premium Plus
Hi Jason, Good information.

Questions: When you are checking out the reputations of various drop shippers, how do you find out whether they actually fulfill their ends properly? Is there somewhere to see any comparison charts of the different drop ship companies?

Is this the same thing as if you find a company that sells and ships it's own physical products which you become a (seller) for. For example, I know a company called Regal that produces it's own stuff and looks for people to market it. They will give you your own site or just the ads. You post these on your site with pictures and your link back to the company site where they process the purchase and order. If this is not drop shipping - what is it?
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JasonGB Premium
Hi Daisy
The best is to find a drop ship listing company . There are many but you need to verify the quality by reading their reviews and recommendations
Dropshippers basically are the suppliers of products. They will form an agreement with you to sell you their products for a certain price. You then list those products on your website and you decide how much to charge your customers. When someone orders a product they pay you. You then order and pay the dropshipper. So if you sell a product for $25 you may only be paying $15 to the dropshipper
You keep the profit and the dropshipper sends the product to your customer.
What you describe is more affiliation where you promote the goods but the order is actually made on the suppliers website and you gain a commison - like Amazon
Hope this helps
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DaisyB Premium Plus
Yes Jason, it helps. Thanks so much. Really great training!
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JasonGB Premium
Great. Thank you
J
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JamesGoolsby Premium
Jason, I would love to hear your recommendations for quality drop shipping suppliers. My wife and I tried to make a go of it a few years ago and by the time we factored in all our costs it just wasn't worth it with the companies were were using. In fact, on more than one occasion we actually lost money on the deal. We still shipped, of course, because the customer expected what they bought, but we soon threw in the towel. :-)
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JasonGB Premium
Wow, one very good example of why finding the right suppliers and planning profit margins remain important prior to any agreement. Thank you for sharing this with us. I know there are some pretty unsavory dropship suppliers out there.
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JasonGB Premium
ps..Ill PM you the company I use
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OldMCSEGuy Premium
I've done this in the past. I think this will be one of the features of my new high in store but it won't be 100% drop ship. at this point I am just at the stage of getting my suppliers. but my goal is a little bit bigger. This does require some work and access to some software to avoid things like promising stuff you no longer have in stock. currently we have 21 employees so after this big Christmas rush I think we're going to tackle it.
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JasonGB Premium
Sounds excellent, you're right it does require work but is a great way to get into larger scale retail. Wishing you much success
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