Author MarionBlack
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Update November 18, 2016

If you are experiencing issues with outgoing email then please read this comment below and my answers. This shows how to change the outgoing server port. If port 25 doesn't work then try port 587.

In this video I walk you through setting up a WA SiteEmail account on your own dot com and configuring Outlook to send and receive emails.

First please follow Kyle's tutorial for setting up your domain specific email address Setting up a domain specific email account

Once you've set up your email account check to see if it works properly before proceeding with the Outlook setup.

I'm using Outlook 2016 but the settings should be the same for other versions of Outlook but it will look a bit different.

Personally, I'm not a fan of web-based email (webmail). Mostly because I have more than one email address and I like to check all of them at the same time without logging in and out of each account. And, yeah, having a personal email like marion@mydomain.com as well as support@mydomain.com makes my business look more professional. It's another way of leveling the playing field. My little dot com looks more like a big business.

Outlook can be a bit tricky to set up new email accounts and I spent a fair bit of time sorting this one out for you. So I hope you like it.

As always, I'm here to help you.

More of my tutorials

Please click 'Like This' (if you do). Ask a question, share your experience or leave a comment...

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DrK00 Premium
Hi Marion,

Thank you so much for putting up this tutorial - it is unbelievably easy and extremely helpful. I can't believe it only has 61 likes!! This has literally ended hours of me trying to figure out what I was doing wrong when trying to set up WA email accounts in Outlook.

Thanks again!

Dr. K.
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MarionBlack Premium
Glad I could help Dr. K.
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WaynePro Premium
HI Marion, I was struggling to set up my outlook account because of the two passwords I had and did not know where the outgoing password was used. I had se up many an Outlook accounts but i was baffled. Your training video was just what I needed. Thank you very much for providing this training.

Wayne
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MarionBlack Premium
Glad you were able to get it sorted out Wayne.
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WaynePro Premium
Thanks, Marion, but I spoke too fast. I keep getting the message Send test e-mail message: The server responded: 421 Cannot connect to SMT. Some setting is wrong but so far I cannot find out which one
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MarionBlack Premium
Did you check that you can access the WA webmail? Sometimes there's a hiccup right at the start. Make sure you can login at https://my.wealthyaffiliate.com/websites/email (That was the first problem I had to overcome.)
Then send an email to another email address you have access to to check if it can send. After that reply from the other email address to make sure it can receive.
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WaynePro Premium
Thanks, yes, I did do this first. For some reason I found I could not use the smtp port 25 that they recommended.
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MarionBlack Premium
Not sure why. I have Incoming Server Port 110 and Outgoing Server Port 25
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monamassoud Premium
I always struggled to set up outlook for WA e-mails so I had to go for Gmail. Now that I know, I'll try to switch to outlook as it's more efficient and easier to check all e-mails from one log-in. Thanks Marion. It's easier to learn by watching than reading.
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MarionBlack Premium
So true. I had to learn by trial and error, not easy.
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Dgegegegwg Premium
I've been using Outlook 2007 since I switched my hosting over to WA. It works, except I get the following error.

"Your IMAP server wants to alert you to the following: Filesystem notification initialization error -- contact your mail administrator (check for configuration errors with the FAM/Gamin library)"

I'm not the only one. It looks like this is a common problem with Outlook (at least older versions) and WA's servers.
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MarionBlack Premium
Yeah, I've been reading up on that error. Microsoft says "it's not my fault talk to your email administrator". Other forums say it's only on really big email accounts. So maybe if you delete some of the older emails Outlook may stop complaining. Thanks for posting.
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tlmoffett Premium
From the reading I've done on this subject it has to do with an error on the hosting email server that should be correctable with an update. I have contacted WA support about this on more than one occasion and have been told that it isn't a problem on their servers and they flatly refuse to consider the possibility. I get the same error using Thunderbird, although it isn't as obtrusive as in Outlook.
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MarionBlack Premium
Now I've started using Outlook again I'll keep an eye out for the error. So far no problems.
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Dgegegegwg Premium
I never save my emails, so that's not it.
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Dgegegegwg Premium
Same here. Even sent them a link to a few the posts explaining that it was a server issue. They refuse to even look into it.
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Paradiso Premium
Hi Marion! Thanks so much for your video!
I guess I'm still at the beginning and getting a bit overwhelmed and confused as to what I have to do step by step to get my website up and running? I know it sounds a bit silly....I've been following along the progress courses given with WA, I've set up my website and have arrived at the part where I have to get ready for going onto Google, Bing...and so on...but I still have NO content, NO email address...What do I do?
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MarionBlack Premium
Stick with the program. As you go through the lessons you'll start writing your content and when you reach that lesson in the course you'll get an email address. Then, after you've been through all the courses start again at the beginning. It makes so much more sense the second time around. Pretty soon you'll be teaching me (◠‿◕✿)
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Paradiso Premium
Ahhh! Ok! Mabey I'm getting ahead of myself and just confusing myself too quickly! Thanks Marion! Let's see what happens!
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