This training module will concentrate on the importance of returning and happy customers for your business. It contains the following topics:

  1. Why Are Returning Customers Important
  2. Identifying Your Customers
  3. Identifying With Your Customers
  4. Analysing Your Customers
  5. Delayed Calls To Action
  6. Tips And Tricks For Returning Customers
  7. Wishing You All Many Returning Customers

Why Are Returning Customers Important

So why should we care if customer is a returning one or just someone who visits out site once, after all a customer is a customer?

WRONG!

Happy and returning customer is far more likely to:

  1. Purchase something. Average customer needs to trust you before purchasing something from you. According to the stats, they buy from you on visit nr 3.
  2. Recommend your site. Happy customer will let their friends and family know how good your service was.
  3. Leave positive feedback. This is good, either in form of rating or comments for other potential customers.
  4. Make renewed purchase. A happy customer comes back for more purchases and advice

Now that we know how important happy returning customers are for our business, we will examine how to improve this rate.

I hope you will enjoy this training, it comes from my experience over the 10 years as a content writer on the Internet. Although I only recently started my own website, my freelance articles are very wanted since they always bring a lot of returning customers, same with my financial blogs which have a large faithful following.



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hthiew Premium
Thank you for the wonderful training
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ArtByHeart Premium
welcome
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JewelCarol Premium
Fantastic training and great advice too! Thank you Hanna.:)
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ArtByHeart Premium
Thank you! So glad someone with success thinks my training is worth something!
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JewelCarol Premium
Hey Hanna, thanks for yr kind words, I love yr training.:)
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ArtByHeart Premium
Welcome :-)
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suzzziq Premium
Wonderful training:). Thank you so much!
Blessings:)
Suzi
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ArtByHeart Premium
Thnx Suzi! Happy you enjoyed it :-)
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Scott0002 Premium
Hi,
Great tutorial! Have a great day.
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ArtByHeart Premium
Hi Scott :-) Happy you found it useful!
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ShonaPieters Premium
Thank you
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ArtByHeart Premium
Welcome!
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AlexEvans Premium
Hi Hanna, excellent tutorial very comprehensive many thanks. Some real food for thought.
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ArtByHeart Premium
Happy I could offer something of value to you :-)
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CraigUKTV Premium
This is a fully comprehensive training that everyone should read.

I find one other method of checking what customers are looking for is by searching Yahoo Answers.

Thanks for adding this training Hanna.
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ArtByHeart Premium
Hi Craig, thank you for the lovely feedback, happy you found value in it! Good point about yahoo answers. Never used it myself, but I know many others do!
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Takatomo Premium
Well put together and great resource! I need to read it again and again. Thanks!
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ArtByHeart Premium
You are welcome! Happy you found value in it!
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KeithMaki Premium
I have bookmarked this great training! Thanks Mira!
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ArtByHeart Premium
Happy to hear you found value in it!
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Ovidiu Premium
Thanks for great info!
Cheers
Ovidiu
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ArtByHeart Premium
You are very welcome!
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AussieJeff Premium
Very handy training, Mira. Thank you for taking the time to put this altogether, wonderful!
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ArtByHeart Premium
You are welcome Jeff! Thank you for your feedback!
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Loes Premium
Thanks for this training, Mira
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ArtByHeart Premium
You are welcome Loes, I hope you found value in it!
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Loes Premium
I might even come back again:)
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ArtByHeart Premium
Good to hear, I am sometimes unsure if people find any value in my content because I get so little feedback :-) I myself believe there are so many different people with different backgrounds that everyone has something to offer!
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Loes Premium
I check every training I see, and I almost always find something I can take with me in next posts or development
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ArtByHeart Premium
:-) Same!
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startouched Premium
Great information!
Thanks for sharing,
Kathy
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ArtByHeart Premium
You are welcome, happy you enjoyed reading it!
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MKearns Premium
Practically a training compendium on the whole of marketing. Great work Mira!
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ArtByHeart Premium
Thank you very much! :-) I'm glad you enjoyed it!
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