Hi there,
I have seen some people struggling to get in touch with the Site Support Team.
Just now, a member was frustrated by an issue and said the Site Support ticketing didn't work. What actually happened is that she couldn't get through because she didn't know how...
I know it can get really frustrated when you are facing problems and you just don't seem to find a solution.
That's why I decided to create this easy to follow '4-steps training' to help anyone in need to get in touch with our fabulous Support team!
Also because they recently helped me out with an issue and I wanted to thank them for the quick fix of it :)
You can contact Support for any problem or issue related to your website!
- If you're website is down
- If you are facing an issue with plugins
- If your problem is theme related
- Speed issues on your website
- Login ( password, credentials,...)
- Other issues related to your website and your website only! *
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