27 Comments
Adding files to your root directory may seem very daunting, but the process is actually very simple when you get to it.
This video shows you step by step how to add files to your root directory through FTP using Filezilla. You can download Filezilla here: https://filezilla-project.org/
If you have any questions please pop them in the comments and I will come back to you as soon as possible :)
Join the Discussion
maguirem2008
Premium
Hi Lynne
great tutorial
My problem is i have 3 sites two are active but when i put in the details for the site to log in to filezilla they come up with connection errors
Response: 331 Password required for ftp_
Command: PASS ********
Response: 530 Login incorrect.
Error: Critical error: Could not connect to server
my 3rd site is not built yet but i have the domain etc and when i log in with the details for this it actually connects all three are hosted at WA do you have any idea what may be wrong?
regards
Marie
great tutorial
My problem is i have 3 sites two are active but when i put in the details for the site to log in to filezilla they come up with connection errors
Response: 331 Password required for ftp_
Command: PASS ********
Response: 530 Login incorrect.
Error: Critical error: Could not connect to server
my 3rd site is not built yet but i have the domain etc and when i log in with the details for this it actually connects all three are hosted at WA do you have any idea what may be wrong?
regards
Marie
Reply
LynneHuy
Premium
Hi Marie
Do you mean that the 2 sites that are active and set u are not giving any issues but the third one that is a domain but not set up is giving an issue? Perhaps you need to set it up then. Otherwise I suggest you contact support?
I know how to do lots of little things... if they work - however troubleshooting is not my strong point.
Do you mean that the 2 sites that are active and set u are not giving any issues but the third one that is a domain but not set up is giving an issue? Perhaps you need to set it up then. Otherwise I suggest you contact support?
I know how to do lots of little things... if they work - however troubleshooting is not my strong point.
SeanDougall
Premium
Hi Lynne,
Many thanks for that, just as you promised, I trust that you had a good Easter.
Sean.
Many thanks for that, just as you promised, I trust that you had a good Easter.
Sean.
LynneHuy
Premium
It is a pleasure Sean and yes Easter was absolutely awesome thanks :) I hope yours was too!
manne13666
Premium
When I try to connect it says: Insecure server, it does not support FTP over TLS.
And then down at the bottom it says: Error: Connection timed out after 20 seconds of inactivity
Error: Failed to retrieve directory listing
Should I take this to SiteSupport?
Thank you
And then down at the bottom it says: Error: Connection timed out after 20 seconds of inactivity
Error: Failed to retrieve directory listing
Should I take this to SiteSupport?
Thank you
manne13666
Premium
LynneHuy
Premium
laurenjean
Premium
Hi MichelleAnne, I'm having the same challenge. Where did you go to edit those settings? On Wealthy Affiliate or on FileZilla. I'm lost.
I went to Transfer Settings on FileZilla and switched from Default Mode to Active and I'm still getting the same error.
UPDATE: Aah, I contacted Site Support and they said "You can safely ignore this TLS warning and proceed further."
I went to Transfer Settings on FileZilla and switched from Default Mode to Active and I'm still getting the same error.
UPDATE: Aah, I contacted Site Support and they said "You can safely ignore this TLS warning and proceed further."
