I will send the bonus video to you right away. If you are having issues with your website loading, you should definitely submit a hosting ticket and they will help you get things sorted (in this case, it sounds like an issue with the actual theme).

I suggest creating a hosting support ticket here:

https://my.wealthyaffiliate.com/websites/support

You can also find this within the SiteRubix menu under the "SiteSupport"(to the left). This is where you should go if you ever have loading issues with your website or if you accidentally do something that adversely impacts your website.

This support is 24/7 and upon submitting your ticket we will look into it right away Marina!

I do need a hand right now. It is getting confusing with posting questions in multiple places. Please answer in one place somewhere:) My theme was not loading and I am stuck there. Also, how can I retrieve the bonus video you send me on traffic with the premium membership. Thanks

Thanks Kyle, for a prompt response. Looking forward to the bonus video on traffic. Have a great day:)