As a premium member Jaaxy Lite is included, but why I cannot connect. Even I reset the password same happen. Anyone please help.

Edilberto

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AbieAJ Premium Plus
Great question, look like you have great answers too.
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Edilberto1 Premium
Yah:) thanks a lot, solve now and happy.

Ed
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MarionBlack Premium
You have 4 options to connect with Jaaxy. You don't need Jaaxy premium right now so click on the button "Choose Jaaxy Lite"
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Edilberto1 Premium
Yes ma'am thank you, Jaaxy Lite now is working for me, I just change email address and pw, it works now. This is what it looks. :) single column?

Edilberto
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MarionBlack Premium
Use a computer instead of a mobile device.
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Edilberto1 Premium
Thanks a lot. OK now.
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ChrystopherJ Premium Plus
You don't need to connect it as it used the same details as WA. You can access it by clicking on Research on the left-hand menu and then clicking the Jaaxy Dashboard button at the bottom of the popout menu
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Edilberto1 Premium
Thanks chrystopher, but when I click the Jaaxy dashboard button below, show only this.. See attached
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keishalina Premium
... hi Ed ... yes, with WA Premium, Jaaxy Lite is already included...

to access it, it's located on the WA platform under the Dashboard in Research, simply click on it ... and you're there .... see far left hand margin ...

hope it works out ok for you ...
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Edilberto1 Premium
Thanks Keisha Lina, I just change the email address then I works.. This is look like now one raw? Not same before in many columns..??

Ed
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keishalina Premium
hi Ed ... perhaps a refresh might help ... i just went to my Jaaxy and clicked on Research and this is what it looks like ... please kindly see the screenshot ... you may have clicked further along into Jaaxy upgrade options, perhaps? ...
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Edilberto1 Premium
Thanks a lot, I refresh and it works :)
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keishalina Premium
*** you're most welcome, Ed! .... happy to be of help and glad to know it's all worked out well for ya ... all the best, cheerio ... :) ***
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