Why can't I see banner images in the banner platform?
I was chatting with Kyle in "Live Chat" this morning about an issue I am having with the visibility of banners. Simply put, I have been having an ongoing issue with not being able to see the WA banner images. This is happening in the banner platform as well as in my website back office when I am using my laptop.
I am quite able to see everything else but not the banner images.
I have no issue seeing them on my tablets whether in the banner platform or in the website back office.
I have been talking back and forth with "Site Support" and they don't seem to think it's an issue at their end.
I'm not sure if it's something I need to look at from this end and even if it was, I wouldn't know where to begin to look.
To say the least, this is becoming quite concerning because I can't really make a decision on what banner I might want to use if I can't see them.
When I chatted with Kyle he said that I should send him a screenshot (which it doesn't possible to do here) of what I was seeing and he would look into it. So, I hope this gets to him