I am having all kinds of problems after I transferred one of my websites to Hostgator from WA hosting. I have spoken to WA support and they claim the domain is now pointing to the Hostgator Nameservers but when I try to open the WordPress control panel on Hostgator it goes to my site.

I can still log in from my WA back office and it is fully functional. To me, this suggests it is still on the WA hosting. I understand enough of this to get myself into trouble.
Any help would be appreciated.
Cheers Kev

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barbaraA Premium
Kev, This may not be related but could the internet attacks that happened yesterday and today be slowing down the part that makes things functional at your new host? Perhaps somebody knows about this.
Barbara
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With-Kev Premium
I saw the notice on Hostgator yesterday but they said it was resolved. Their chat support didn't like it was an issue. Cheers Kev
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ThomasPaul Premium Plus
Basically, you're dealing with DNS caching issues.

To acces your site on hostgator I would try to use another browser you have never used before or try deleting all of the old info out of your current browser.

Domain names are mapped to ip addresses. Browsers, computers and even ISPs cache this information so they don't have to look up the right ip address every time a http request gets sent to the server your website is hosted on. Search "DNS" in the WA toolbar and you'll find more training.
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With-Kev Premium
Thanks, Thomas, I hear what you are saying and I agree. But I get the same result on my phone so that tells me is has nothing to do with cache in my browsers or laptop.
I have tried all browsers in incognito, have deleted all history (cache) in the browsers. I have also done a DNS flush on my computer.
I am at the stage where I cannot think of anything else. All the support people are saying everything on their end is OK.

I even contacted my internet service provider to see if they could help, spent hours with Hostgator support and a list of emails with WA support.
Cheers Kev
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ElwinDutton Premium
I don't know when you changed the name servers but It will take a good 24 hours before your website will be fully propagated.
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With-Kev Premium
It has been well over 24hrs now. They quote 24-48 hrs. WA support claims it has already been changed.
Cheers Kev
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preciousns Premium
Have you tried speaking to Hostgator customer service, they may be able to help, maybe it's something on their side.
Also, from my understanding, it can take a day or two for it to properly transfer over, so maybe you'll need a wait a bit.
Hope that helps.
Steph
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With-Kev Premium
I have spent many hours with Hostgator support and they are struggling too. It has well and truly past the 24-48hrs they allow to redirect the new nameservers
Cheers Kev
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howard911 Premium
You are right I would totally screw it up too. I would like to know just to take it from WA to myself to use in the future.
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With-Kev Premium
The process from our side is very simple, Just enter your new nameservers in the SiteRubix domain management tab.
Hostgator offer free site transfer for new accounts, but this can't happen until the hosting is redirected to their nameservers.
Cheers Kev
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