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Hi All, I noticed a private message on my platform from over a month ago now, and after clicking on the red envelope icon, shows the member with a message, however, when I clic
It is a private message. Sometimes they get hung. a parameter may have been expired, If not sure of the sender, I would get Site Support to do a retrieval!
Thank you for the quick response, appreciate it! Curious about the message now, so will reach out to Site Support to see if they can retrieve. It could be due to being over a month old, that's "my bad" on my part. Have a nice weekend!
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Question within my wa profile, red envelope icon.?
Hi All, I noticed a private message on my platform from over a month ago now, and after clicking on the red envelope icon, shows the member with a message, however, when I clic
This is probably a spam message which was deleted by the system. You should normally be able to open private messages regardless of their age.
Thank you for your help! And noticed I was able to open even older messages. When I hover over the member on that message and click, it shows an error message that they are working to fix.
It is a private message. Sometimes they get hung. a parameter may have been expired, If not sure of the sender, I would get Site Support to do a retrieval!
Thank you for the quick response, appreciate it! Curious about the message now, so will reach out to Site Support to see if they can retrieve. It could be due to being over a month old, that's "my bad" on my part. Have a nice weekend!
See more comments
This is probably a spam message which was deleted by the system. You should normally be able to open private messages regardless of their age.
Thank you for your help! And noticed I was able to open even older messages. When I hover over the member on that message and click, it shows an error message that they are working to fix.